Inside Sales Representative

KEY RESPONSIBILITIES

· Identify and develop new business opportunities within environmental, industrial, and consulting sectors

· Respond to incoming client inquiries and provide quotes for laboratory testing services

· Build and maintain relationships with environmental consultants, engineers, municipalities, and industrial clients

· Communicate laboratory capabilities, turnaround times, and regulatory compliance standards

· Prepare and follow up on proposals, bids, and pricing requests

· Coordinate with laboratory operations to ensure accurate service delivery and client satisfaction

· Maintain detailed records of sales activities, customer interactions, and opportunities in CRM systems

Required Skills

· 2+ years of inside sales, customer service, or account management experience (environmental or technical services preferred)

· Familiarity with environmental testing (water, soil, air, waste) or laboratory services is a plus

· Strong communication and relationship-building skills

· Ability to understand and explain technical information to non-technical clients

· Experience with CRM systems (Salesforce, HubSpot, or similar)

· Strong organizational and multitasking abilities

Required Experience
KEY RESPONSIBILITIES • Identify and develop new business opportunities within environmental, industrial, and consulting sectors • Respond to incoming client inquiries and provide quotes for laboratory testing services • Build and maintain relationships with environmental consultants, engineers, municipalities, and industrial clients • Communicate laboratory capabilities, turnaround times, and regulatory compliance standards • Prepare and follow up on proposals, bids, and pricing requests • Coordinate with laboratory operations to ensure accurate service delivery and client satisfaction • Maintain detailed records of sales activities, customer interactions, and opportunities in CRM systems QUALIFICATIONS • 2+ years of inside sales, customer service, or account management experience (environmental or technical services preferred) • Familiarity with environmental testing (water, soil, air, waste) or laboratory services is a plus • Strong communication and relationship-building skills • Ability to understand and explain technical information to non-technical clients • Experience with CRM systems (Salesforce, HubSpot, or similar) • Strong organizational and multitasking abilities KEY SKILLS • Technical sales and solution selling • Knowledge of environmental regulations and compliance standards • Quoting and proposal development • Customer Relations management • Attention to detail and accuracy • Time management and prioritization COMPUTER AND SOFTWARE SKILLS Must be computer literate and experienced in using Microsoft Office Suite (Word, Excel). Proficient in the Windows environment and use of Internet E-mail. OTHER SKILLS • Must be organized • Must have good written and oral communication skills (English) • Must manage multiple projects with minimal supervision. WORKING CONDITIONS • Office-based or hybrid work environment • Frequent communication via phone, email, and virtual meetings • Collaboration with laboratory, logistics, and field teams WORK AUTHORIZATION This position requires proof of United States citizenship or authorization to work in the United States. DRUG TESTING POLICY Selected candidates must pass a drug test before starting work with the company. The company will cover the cost of the drug test. If the test is positive, the company will not extend a job offer to the selected candidate.

· 2+ years of inside sales, customer service, or account management experience (environmental or technical services preferred)

· Familiarity with environmental testing (water, soil, air, waste) or laboratory services is a plus

· Strong communication and relationship-building skills

· Ability to understand and explain technical information to non-technical clients

· Experience with CRM systems (Salesforce, HubSpot, or similar)

· Strong organizational and multitasking abilities