Compliance Assurance and Training Specialist

Compliance Assurance and Training Specialist

California, New Mexico

At the heart of our work is a simple belief: We are passionate about education and student success. We're hiring to help bring that belief to life through thoughtful execution, partnership, and a strong commitment to the people we serve.

Work from Home (WFH) - Remote work must be performed while residing in either California or New Mexico

CIAT Location: San Diego, CA and Albuquerque, NM

Reports to: VP of Compliance

Status: Non-Exempt

Employment Type: Full-time

Summary

The Compliance Assurance and Training Specialist is responsible for conducting internal compliance audits, ensuring adherence to federal, state, and institutional regulations, and providing staff training on compliance policies and procedures. This role involves monitoring and evaluating compliance risks, implementing corrective actions, and fostering a culture of compliance throughout CIAT. The Specialist will work closely with various departments to ensure all educational programs and operations align with regulatory requirements, including those set by accrediting bodies.

Core Responsibilities

Compliance Audits

• Conduct regular internal compliance audits to assess adherence to federal, state, and accreditation standards
• Identify potential compliance risks and areas for improvement and develop corrective action plans
• Maintain and update compliance documentation and audit records

Staff Training and Development

• Design, develop, and deliver training programs on compliance topics, including regulatory requirements, data privacy, and ethical conduct
• Create training materials, presentations, and resources to enhance staff understanding of compliance policies and procedures
• Evaluate the effectiveness of training programs and make necessary adjustments to improve learning outcomes
• Follow communication guidelines to ensure high levels of customer satisfaction and professionalism

Policy Implementation and Monitoring

• Assist in the development, implementation, and communication of compliance policies and procedures
• Monitor changes in regulations that affect the institution and ensure policies are updated accordingly
• Provide guidance and support to staff on compliance-related inquiries and issues
• Work closely with department heads, faculty, and staff to ensure a thorough understanding of compliance requirements
• Adhere to CIAT's compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
• Embody CIAT's mission, vision and values

Reporting and Documentation

• Prepare detailed reports on audit findings, compliance issues, and training outcomes
• Track compliance metrics and report on the institution's compliance status to VP of Compliance
• Maintain up-to-date knowledge of relevant regulations and best practices in compliance and education
• Support accreditation processes and external audits by providing necessary documentation and evidence of compliance

Requirements

• Bachelor's degree in Business Administration, Education, Law, or a related field; a Master's degree or professional certification (e.g., CCEP, CRCM) is preferred
• Minimum of 3-5 years of experience in compliance, auditing and training, preferably in an educational or IT environment
• Strong knowledge of federal and state education regulations, accreditation standards, and compliance best practices
• Excellent presentation skills with the ability to effectively train and educate staff at all levels
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and other
• Strong analytical skills and attention to detail with the ability to identify compliance risks and implement solutions.
• Proficient skills in MS Office software products, including Outlook, Word, Excel, PowerPoint, and MS Project and ability to learn additional software products
• Microsoft Excel power user
• Demonstrated ability to deliver engaging and effective training
• Takes a customer-service oriented approach to collaborating with internal departments
• Self-motivated, goal oriented, assertive, and results driven
• Team player with a positive, can-do attitude
• Strong commitment to providing superior service to students and staff
• Strong organizational skills and the ability to manage multiple and rapidly changing priorities to meet the needs and expectations of this position
• Self-motivated with a strong work ethic; dedicated to quality, quantity, results and timeliness
• Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
• Able to handle sensitive information with a high degree of confidentiality
• Possess high ethical standards, being an example of professionalism to others
• Demonstrated ability to anticipate needs and exercise independent judgment
• Excellent analytical skills, problem-resolution skills, and general business acumen
• Exhibits a high degree of flexibility in adapting to a rapidly changing environment
• Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines
• Flexible to work longer hours to meet deadlines, if needed
• Must be able to embody CIAT's mission, vision and values

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required.

Supervisory Responsibility

This position does not require any supervisory responsibilities.

Location

This is a remote position. Work must be conducted in locations that have been approved by the company. Company authorization is necessary for relocation or work from other locations, even if temporarily.

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success.
• We value integrity and excellence in our employees and students.
• We treat ourselves and our students with dignity and respect.
• We believe in and encourage innovation at our school to better help our students succeed.
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student's success.
• We are accountable for our actions and focus on improvements moving forward.
• We have a growth mindset with a sincere belief that every student can do better and achieve their goals.
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues.
• We commit to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives.
• We foster lifelong learning and professional development.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

• Ability to type, use a computer to search for information, and input information while speaking on the phone is required
• Requires daily use of a company computer and related software applications at a workstation
• Requires completion of some tasks that require reaching, grasping, and making repetitive hand movements in the performance of daily duties
• Requires prolonged sitting and or standing at a workstation for at least 8 hours per day
• Requires dependability and excellent attendance records
• May require travel to conduct CIAT business, as needed
• The employee will be required to compute mathematical calculations as a normal part of this role

Work Environment

While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment.

Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly