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Tom Thumb
Floral ManagerTom Thumb • McKinney, TX, United States
No longer accepting applications
Floral Manager

Floral Manager

Tom Thumb • McKinney, TX, United States
16 days ago
Job type
  • Full-time
Job description

Position Summary

The Floral Manager leads the Floral Department to deliver fresh, high-quality arrangements, visually appealing displays, and exceptional customer service. This role is responsible for driving sales, managing inventory, and developing a skilled team while maintaining high standards for creativity, presentation, and freshness.

Key Responsibilities Department Operations

  • Oversee daily floral operations including ordering, design, production, and inventory control
  • Ensure product freshness, proper handling, and minimal shrink through effective rotation and care
  • Create attractive, seasonal, and promotional displays to drive impulse sales
  • Maintain full, clean, and visually appealing cases, tables, and displays

Customer Experience

  • Deliver outstanding service by assisting customers with floral selections, custom arrangements, and special orders
  • Provide creative recommendations for events, holidays, and occasions
  • Ensure the department maintains a welcoming and visually engaging shopping environment

Team Leadership & Development

  • Hire, train, and develop floral associates and designers
  • Provide coaching on floral design techniques, product knowledge, and customer service
  • Create schedules aligned with business needs and seasonal demand
  • Promote teamwork, creativity, and accountability within the department

Financial Performance

  • Drive sales through effective merchandising, promotions, and upselling opportunities
  • Manage expenses including inventory, shrink, and labor to meet department goals
  • Monitor key metrics such as sales, margin, and waste reduction

Safety & Compliance

  • Ensure proper handling, storage, and care of all floral products
  • Maintain cleanliness and organization in all prep and sales areas
  • Follow company policies and safety standards, including equipment use and chemical handling

Qualifications

  • High school diploma or equivalent required
  • Previous floral, retail, or management experience preferred
  • Knowledge of floral design, products, and care techniques
  • Strong leadership, communication, and creative skills
  • Ability to work in a fast-paced, seasonal environment

Physical Requirements

  • Frequent standing, bending, and lifting up to 50 lbs
  • Ability to work in refrigerated and backroom environments
  • Use of floral tools and equipment

Key Competencies

  • Creativity & Visual Merchandising
  • Leadership & Team Development
  • Customer Focus
  • Product Knowledge & Freshness
  • Operational Execution
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Floral Manager • McKinney, TX, United States

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