Director of Software Engineering

Overview

The Director of Software Engineering will lead an organization of approximately 50 engineers, managers, and technical professionals across mobile app development, cloud services, device software (non-embedded), QA, DevOps, and architecture. This leader will ensure that SRAM's AXS connected ecosystem (AXS components, AXS mobile app, cloud services, Hammerhead bike computer) operates reliably and that our digital products deliver consistent, high-quality rider experiences. The ideal candidate brings deep software engineering leadership, a passion for cycling, and experience collaborating in multi-disciplinary environments that include firmware, hardware, and manufacturing teams.

Responsibilities

• Leadership & Organizational Development
• Lead and develop a multi-team software organization of approximately 50 professionals.
• Build strong engineering leadership capability and ensure team health and performance.
• Recruit, mentor, and develop top technical talent; oversee career growth and succession planning.
• Software Delivery for Mobile, Cloud & Connected Devices
• Oversee the delivery of software for mobile apps, cloud platforms, and device-side software (excluding embedded code).
• Ensure predictable, high-quality releases aligned with product, rider experience, and business goals.
• Maintain high standards in architecture, code quality, testing, security, scalability, and system reliability.
• Cross-Functional Collaboration & Integration
• Serve as a key partner to SRAM's Embedded and Design Engineering departments, ensuring strong coordination on roadmaps, technical dependencies, and integration testing.
• Work closely with product, UX, hardware engineering, manufacturing, and security teams to align technology choices and execution plans.
• Facilitate clear communication and joint planning to ensure seamless system-level integration across mobile, cloud, and embedded systems.
• Strategic Technology Leadership
• Define and evolve the long-term software architecture and technology strategy.
• Champion modern engineering practices: agile, DevOps, automation, cloud-native architectures, CI/CD, and observability.
• Lead modernization and engineering maturity initiatives across platforms and processes, including artificial intelligence.
• Operational Excellence
• Establish engineering KPIs and delivery metrics to improve predictability and performance.
• Oversee incident management, release readiness, and operational reliability.
• Drive continuous improvement across tools, workflows, and engineering practices.

Qualifications

• 10+ years of progressive software engineering leadership, including managing managers and multi-team organizations.
• Proven experience delivering mobile apps, cloud platforms, APIs, and connected device solutions.
• Strong experience collaborating with firmware, hardware, or embedded engineering teams.
• Skilled at managing complex cross-team dependencies and driving alignment across disciplines.
• Master's degree in Software Engineering or a related field, or equivalent experience leading software organizations known for consistent, high-quality delivery using contemporary engineering practices (DevOps, CI/CD, cloud-native architectures, automated testing, observability).
• Demonstrated commitment to code craftsmanship, including championing clean, maintainable, well-architected code supported by peer reviews, automated quality gates, and a culture of continuous improvement.
• Excellent communication skills and the ability to interface effectively with executive leadership.
• Working Conditions:
• Occasional night and weekend hours required for system implementations and updates.
• Ability to travel up to 25% annually, including internationally.
• Based On-Site in either Chicago, Colorado Springs or Phoenixville. This is NOT a remote or hybrid role.
• Competitive salary starting at $200,000 with the potential up to $275,000 based on experience and skills.
• Comprehensive benefits package including: Medical, dental, and vision insurance, 401(k) with company match, life and disability insurance, paid time off.