The Client Engagement Specialist (CES) plays a pivotal role in enabling efficient and effective service delivery within the Tax Business Unit. This individual serves as owning the full lifecycle of engagement coordination, from contract execution to billing and reporting. By leveraging business operations, technology platforms, and process optimization, the CES drives outcomes that improve client experience and operational integrity. This role demands a proactive mindset, strong relationship management skills, and the ability to anticipate and solve for barriers before they impact delivery.
Own End-to-End Engagement Support
Act as a Technology Champion:
Drive Strategic Resolution:
Influence Stakeholder Success:
Enable Process Improvement:
Hybrid Work Environment
This role follows a hybrid work model for candidates located near a Crowe office. Candidates who are not within commuting distance of a Crowe office may be considered for a remote work arrangement, subject to business needs.
Client Engagement Senior Associate, Tax Operations • Indianapolis, IN, United States
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