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ServiceNet
Residential Medication Support SpecialistServiceNet • Greenfield, MA, US
Residential Medication Support Specialist

Residential Medication Support Specialist

ServiceNet • Greenfield, MA, US
30+ days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development

Residential Medication Support Specialist

Full-Time
Pay Rate: $20/hour
Location: Greenfield, MA
Schedule: Mon-Fri 6:30a-2:30p

Position Summary:
The Residential Medication Support Specialist is a direct-care staff role responsible for supporting the safe and compliant management of medications within a residential substance use disorder (SUD) program. This position ensures proper storage, handling, and documentation of medications in accordance with BSAS standards, while assisting clients with medication self-administration as appropriate and coordinating with providers, pharmacies, and program staff.

Key Responsibilities:

  • Medication Management:
    • Provide training to new staff and cross-trained staff on medication administration, policies, and procedures.
    • Work with clients and their providers to coordinate refills, medication changes, and support consults between resident and their provider.
    • Provide basic support to clients in understanding their medications (e.g., names, purpose, and common side effects).
    • Document orders for new, changed, and discontinued medication.
    • Monitor medication storage areas, including documentation of refrigeration temperatures.
    • Assist with oversight, documentation, and proper disposal of medications in accordance with program procedures.
    • Oversee intake of new medications, verify accuracy against prescriptions, and ensure proper documentation per program procedures.
    • Monitors medication being taken by clients.
    • Uploads medication sheets to clients' electronic file.
    • Document and report any medication errors to a supervisor, and complete internal incident report to submit to the Program Manager.
  • Program Operations:
    • Respond quickly and effectively to emergency situations.
    • Maintain environmental, safety and room checks in accordance with policy and procedure.
    • Medication counts at the start and end of each shift.
    • Document clear and objective shift, individual and quick notes.
  • Maintain strict confidentiality of all client and organizational information in full accordance with applicable federal and state regulations, including HIPAA and 42 CFR Part 2 governing substance use disorder records.

Qualifications:

  • High school diploma or GED required.
  • Previous experience working with substance addiction population preferred.
  • Medication Specialist training certificate approved by BSAS required (or willingness to obtain during orientation), with annual recertification thereafter.
  • CPR, First Aid, and Narcan certification required (or willingness to obtain prior to or upon hire).
  • Possession of a valid driver's license, held for a minimum of six months, and an acceptable driving record in accordance with agency policy and applicable state regulations is preferred.

Benefits:

  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us
Join us and become part of a caring community that helps others find joy and purpose.

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Residential Medication Support Specialist • Greenfield, MA, US

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