Medical Assistant Leadership & Support
Provide leadership and guidance to Medical Assistants
Support daily clinical workflow and assist MAs when needed
Train and onboard new Medical Assistants
Ensure proper patient intake procedures are followed
Maintain consistent room preparation standards
Assist with clinical supply management
Serve as a point of contact for MA questions during the day
Foster a positive and collaborative team environment
Clinical Quality Assurance
Monitor provider documentation completion
Track incomplete or unsigned clinical notes
Ensure notes are completed within required timeframes
Review charts for missing documentation
Coordinate with providers and billing staff when corrections are required
Support clinical quality improvement initiatives and compliance processes
Provider Support
Prepare charts for upcoming visits
Verify that labs, imaging, and referrals are available
Track follow-ups for patient care tasks
Ensure documentation is completed before billing
Support providers in maintaining efficient workflows
Clinical Program Coordination
Support preventive care initiatives
Track patient lists for care programs
Coordinate follow-ups and patient outreach
Monitor participation in clinical programs
Maintain program documentation requirements
Community Outreach & Public Relations
Assist with outreach to referral sources
Build relationships with community partners
Support community events and educational initiatives
Track referral sources and outreach opportunities
Assist with patient engagement activities
Marketing Support
Assist with social media coordination
Help collect patient testimonials
Support marketing campaigns and patient education efforts
Assist with promotional or community events
Support patient engagement initiatives
Process Improvement & Projects
Identify workflow improvement opportunities
Assist with clinical protocol development
Participate in implementing new processes
Support operational projects assigned by leadership
Required Qualifications
Certified Medical Assistant (or equivalent clinical experience)
Minimum 12 years of clinical experience preferred
Strong understanding of clinical workflow and patient intake procedures
Strong organizational and communication skills
Ability to collaborate with clinical and administrative teams
Comfortable learning new systems and workflows
Professional attitude and commitment to quality patient care
Preferred Qualifications
Leadership or training experience
Experience with Electronic Health Records (EHR)
Interest in healthcare operations or quality improvement
Bilingual (Spanish preferred)
Skills & Competencies
Leadership and teamwork
Strong attention to detail
Communication and interpersonal skills
Organization and time management
Problem-solving ability
Adaptability in a growing healthcare environment
This position operates in a clinical office setting and works closely with providers, medical assistants, administrative staff, and patients to ensure high-quality care delivery.
About Med-Care Providers
Med-Care Providers is seeking a Clinical Quality & Outreach Coordinator (Lead Medical Assistant) to support clinical operations, improve quality of care, and assist with community outreach initiatives.
This leadership-level Medical Assistant role is responsible for supporting clinical workflow, ensuring documentation compliance, assisting providers, and contributing to the organization's growth and patient engagement initiatives. The position collaborates closely with providers, medical assistants, and administrative staff to maintain a high-quality patient experience and efficient clinical operations.