Supervisor - Accounts Receivable/ Medical Billing

Supervisor – Accounts Receivable (Partially Remote)

Catch the Next Wave of Excellence in Healthcare Finance!

What We’re Looking For:

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• Proven leadership in supervising and operating within Accounts Receivable, Medical Billing, or related healthcare financial areas.
• Working knowledge of medical billing processes, including CPT/HCPCS coding basics, claim submission workflows, and insurance payer requirements is required.
• At least two years of experience in Healthcare Registration, Insurance Verification, or Medical Billing—preferably in a hospital setting.
• Strong initiative, integrity, and commitment to excellence in customer service and compliance.
• Experience with performance reviews, hiring, disciplinary actions, and terminations.
• Ability to manage departmental goals, budgets, and performance improvement initiatives.
• Knowledge of HIPAA and safety regulations relevant to healthcare finance roles.

Why You'll Love Working With Us:

At Baton Rouge General, our patients aren’t the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

· A comprehensive benefits program for you and your family.

· Professional development and support.

· Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.

· We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.

· Check out our employee perks: https://www.brgeneral.org/about/careers/perks

What You Will Do:

Responsible for daily supervision and operation of the Accounts Receivable and Medical Billing functions to ensure alignment with departmental and system-wide financial performance goals. Leadership & Operations

• Supervise staff, including conducting performance reviews, hiring, disciplinary actions, and terminations.
• Participate in developing departmental goals, budgets, and operational strategies.
• Oversee daily AR and medical billing operations, ensuring policies, procedures, and productivity standards are met.
• Assist the manager in establishing staffing levels for 24-hour comprehensive coverage and determining efficient work distribution.
• Recommend alternative service models to improve workflow and reduce operating costs.
• Coordinate and monitor departmental activities, performance improvement programs, and compliance with legal and regulatory requirements.
• Resolve operational issues, complaints, and concerns related to business services, registration, and billing.

Medical Billing & Revenue Cycle Responsibilities

• Oversee the accuracy and timeliness of insurance claim submission, follow-up, and payment posting.
• Ensure that billing practices support clean claims, timely filing, and reduced denial rates.
• Supervise staff performing charge entry, billing edits, claim scrubbing, and insurance follow-up.
• Monitor payer-specific requirements, reimbursement patterns, and denial trends.
• Collaborate with clinical, coding, and registration teams to resolve billing discrepancies and documentation issues.
• Oversee management of claim denials, appeals, reprocessing, and secondary billing.
• Ensure compliance with payer contracts, CMS billing guidelines, and regulatory standards.
• Track key performance indicators such as AR aging, denial rates, days in AR, and monthly cash collections.
• Identify root causes of billing errors and lead corrective action plans to prevent recurrence.
• Support revenue cycle optimization initiatives, system upgrades, and process improvement efforts.

Compliance & Excellence

• Maintain accurate records and ensure compliance with JCAHO, HIPAA, safety, and billing regulations.
• Foster a culture of teamwork, accountability, and continuous improvement aligned with our Everyday Excellence principles.

What Sets BRG Apart:

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.

With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end-of-life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.