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Blue Sky Hospitality Solutions
Valet Attendant-TWELVE® Hotels & Residences – Atlanta, GABlue Sky Hospitality Solutions • Atlanta, Georgia, United States
Valet Attendant-TWELVE® Hotels & Residences – Atlanta, GA

Valet Attendant-TWELVE® Hotels & Residences – Atlanta, GA

Blue Sky Hospitality Solutions • Atlanta, Georgia, United States
30+ days ago
Job type
  • Full-time
Job description

Position Summary

The Valet Attendant is responsible for delivering exceptional guest service by safely parking and retrieving guest vehicles in a prompt, courteous, and professional manner. As one of the first and last points of contact, this role plays a critical part in creating a positive and memorable guest experience that reflects the elevated standards of TWELVE® Hotels & Residences.

Key Responsibilities

  • Greet all guests warmly upon arrival and departure, providing a welcoming and professional first impression
  • Safely park and retrieve guest vehicles in a timely and efficient manner
  • Assist guests with luggage, directions, and general inquiries about the property and local area
  • Maintain accurate records of vehicle keys and ensure proper key control procedures
  • Inspect vehicles for any pre-existing damage and report findings according to company procedures
  • Ensure valet area is clean, organized, and free of safety hazards
  • Adhere to all traffic laws, safety guidelines, and company policies when operating guest vehicles
  • Communicate effectively with Front Desk and Concierge teams to ensure seamless guest service
  • Handle guest concerns or complaints professionally and escalate when necessary
  • Support additional front-of-house duties as assigned

Qualifications & Requirements

  • High school diploma or equivalent preferred
  • Previous valet, hospitality, or customer service experience is a plus
  • Valid driver's license with a clean driving record
  • Ability to drive manual and automatic transmission vehicles
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Must be able to stand, walk, run, and lift up to 50 lbs for extended periods
  • Flexible schedule, including evenings, weekends, and holidays

Core Competencies

  • Guest-first mindset with a strong focus on service excellence
  • Professional appearance and demeanor
  • Reliability and punctuality
  • Ability to work independently and as part of a team
  • Problem-solving and conflict resolution skills

Work Environment

This position requires working outdoors in various weather conditions and maintaining a high level of energy and professionalism throughout the shift.

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Valet Attendant-TWELVE® Hotels & Residences – Atlanta, GA • Atlanta, Georgia, United States

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