Assistant Operations Manager

Job Description

The Assistant Manager for Operations and Maintenance supports the leadership, supervision, and daily operational oversight of the Facilities Services Operations and Maintenance (O&M) organization. The position assists in managing maintenance and operational activities supporting Laboratory facilities, infrastructure reliability, and operational readiness.

Responsibilities include supporting oversight of electrical, mechanical, HVAC, custodial, grounds, and construction services to ensure safe, compliant, and cost-effective stewardship of Laboratory physical assets. The Assistant Manager collaborates with internal departments, government stakeholders, and contracted service providers to maintain facility performance while minimizing impacts to research operations.

The role provides operational leadership to first-line supervisors and union trades personnel supporting 24-hour, year-round facility operations.

Key Responsabilities

• Support the O&M Manager in directing daily operations of Facilities Services maintenance and infrastructure activities.
• Assist in supervising first-line supervisors and union trades personnel supporting continuous operations.
• Coordinate maintenance, repair, and operational activities across electrical, HVAC, custodial, grounds, and construction services.
• Oversee contractor performance and service agreements including landscaping, custodial services, waste and recycling removal, snow removal, parking structures, and roadway maintenance.
• Collaborate with Laboratory departments, Hanscom Air Force Base engineering personnel, and external contractors to coordinate facility work activities.
• Support union labor relations activities including contract administration and negotiations.
• Provide input on supervisory and union personnel performance evaluations and workforce development initiatives.
• Assist in planning work priorities, scheduling, and operational resource allocation.
• Support budget awareness through monitoring of labor utilization, contractor services, and operational expenditures.
• Promote compliance with applicable federal, state, and local regulations and Laboratory policies.
• Maintain effective communication and coordination across Facilities Services and Laboratory departments to support operational continuity.

Required Qualifications

• Bachelor’s degree in Facilities Management, Construction Management, Engineering, or related field with five (5) or more years of relevant experience.
• Experience supporting facilities operations within research, university, government, or complex institutional environments preferred.
• Working knowledge of applicable regulatory requirements including ADA compliance and federal, state, and commercial building codes.
• Demonstrated ability to plan, organize, and coordinate complex facilities operations.
• Experience with facilities management and building automation systems including SAP CMMS, Continuum, Structureware, Automated Logic, or similar platforms.
• Experience supervising union personnel preferred.
• Strong planning, financial awareness, organizational, and leadership skills.
• Ability to lead diverse teams and resolve operational challenges effectively.
• Strong written and verbal communication skills with the ability to collaborate across organizational levels.

Physical and Operational Requirements

• Ability to support 24/7 operational environments as required.
• Ability to respond to facility operational issues and emergency situations.
• Ability to support 24/7 operational environments as required.
• Ability to respond to facility operational issues and emergency situations.

Hiring Range: $127,100 - $171,600
Job Grade: ADM-M1

Disclaimer: MIT Lincoln Laboratory provides a typical hiring range as a good faith estimate of what we reasonably expect to offer for this position at the time of posting. The final salary offered to a selected candidate will depend on various factors, including—but not limited to—the scope and responsibilities of the role, the candidate’s experience, skills and education/training, internal equity considerations and applicable legal requirements. This range reflects base salary only and does not include additional forms of compensation or benefits.

At MIT Lincoln Laboratory, our exceptional career opportunities include many outstanding benefits to help you stay healthy, feel supported, and enjoy a fulfilling work-life balance. Benefits offered to employees include:

• Comprehensive health, dental, and vision plans
• MIT-funded pension
• Matching 401K
• Paid leave (including vacation, sick, parental, military, etc.)
• Tuition reimbursement and continuing education programs
• Mentorship programs
• A range of work-life balance options
• ... and much more!
  
  

Please visit our Benefits page for more information. As an employee of MIT, you can also take advantage of other voluntary benefits, discounts and perks.

Selected candidate will be subject to a pre-employment background investigation and must be able to obtain and maintain a Secret level DoD security clearance.

MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.

Requisition ID: 42930