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The UPS Store #3043
Part Time/Full-Time Center AssociateThe UPS Store #3043 • Castro Valley, CA, US
Part Time/Full-Time Center Associate

Part Time/Full-Time Center Associate

The UPS Store #3043 • Castro Valley, CA, US
3 days ago
Job type
  • Full-time
  • Part-time
Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Become a Notary Public and Live Scan Operator ( certification fully paid by employer )

QUALIFICATIONS

  • Strong computer skills, including Microsoft Office
  • Outstanding customer service skills
  • Strong verbal and written communication skills
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds
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Part Time/Full-Time Center Associate • Castro Valley, CA, US

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