Duties
If selected at the GS-13 level, duties will be performed in a developmental capacity:
Monitors and reviews processes and performance for enterprise-wide studies and initiatives and serves as senior advisor to the Process Owner regarding enterprise-wide Order Fulfillment functional process performance issues.
Develops methodology and procedures to identify problems and develop solutions that improve effectiveness of performance review.
Plans, organizes, and directs reviews; assigns segments of the review to various functional process organizations; and coordinates the efforts of the functional analysts/experts throughout the agency.
Based on research and findings, provides the Process Owner and other senior level agency representatives with recommendations addressing complex and interrelated enterprise-wide Order Fulfillment issues for successful implementation.
Recommends process-specific improvement designs based on comprehensive surveys and studies involving the formulation, coordination, and implementation of short-range and long-range plans for successful deployment of enterprise system.
Conducts policy analysis and serves as Agency expert for the development and implementation of enterprise-wide policies related to the Order Fulfillment processes.
Analyzes legislative/regulatory requirements that impact Order Fulfillment process activities, interprets intent of governing documents, and directs complex studies of policies, procedures and programs and their functional and system implementation.