Customer Care RepresentativeLocation: On-site in Las Vegas, NV 89115Employment Type: Full-Time | Non-ExemptPay: $16.00 to $18.00 per hour, based on experienceSchedule: Monday to Friday 8:30am - 5:00pm PST Position SummaryCJ Pony Parts is seeking a Customer Care Representative who will interact with customers by phone, web chat, and email. This individual will provide accurate product and service information, resolve order issues, and ensure a high level of customer satisfaction. The ideal candidate has a customer-first mindset and thrives in a fast-paced, team-oriented environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat regarding products, orders, and servicesProvide timely and accurate information on order status, returns, and general product questionsUpdate and maintain customer account information in internal systemsResolve product or service concerns with professionalism and empathyAssist in processing orders placed in-person, online, or over the phoneHandle payment information and address updates securely and accuratelyGenerate return labels and coordinate with vendors as neededRecord and track all customer interactions and escalate complex issues appropriatelyProvide showroom counter support (on-site only)Perform general administrative support tasks as assignedRequired QualificationsHigh school diploma or GEDMinimum of 1 year experience in a call center or customer service environmentProficiency in Microsoft Word, Excel, and OutlookStrong verbal and written communication skillsAbility to manage multiple systems and customer interactions simultaneouslyCalm and effective communication skills, especially when resolving customer concerns BenefitsHourly Rate: $16.00 - $18.00 per hour, commensurate with experienceBonus Program: Eligible after 6 monthsPaid Time OffMedical, Dental, & Vision Insurance (affordable options)Health Savings Account with company contributionLife & Short-Term Disability Insurance401(k) Plan with 4% company match and profit sharingCompany Paid HolidaysEmployee Assistance ProgramCasual dress Who We AreFounded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Our culture is built on our core values of Teamwork, Respect, Customer Service, Integrity, and Innovation. We're proud to be a trusted name in automotive parts and accessories-and we're growing! Equal Opportunity EmployerCJ Pony Parts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.E-Verify: CJ Pony Parts uses E-Verify to confirm the employment eligibility of all new hires.
Customer Care Representative - NV • Las Vegas, NV, USA
General Purpose Of Job:The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operation... Show more
Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24/7 support, and a responsive, traveler-first culture.What are you waiting for? Apply today!.Valid license... Show more
As a Service Representative with JoAnn M Cuevas Agency LLC, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.Your attention ... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Job DescriptionJob DescriptionCompany :Caring TransitionsLocation :Remote Work from Anywhere in the U.Job Type :Part-Time or Full-Time Entry-Level to Mid-LevelIndustry :Healthcare / Senior Services... Show more
Customer Service Representative - State Farm Agent Team Member.Carl Endorf - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads in... Show more
CVS is hiring for retail, pharmacy, customer service, and management positions.Competitive wages with comprehensive benefits and employee discounts.Flexible scheduling with opportunities for career... Show more
TechOp Solutions is seeking Senior Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence.The ideal candidate wi... Show more
Customer Service Representative - Remote Within NevadaWorking under general supervision, the Customer Service Representative I supports Wawanesa's dedication to delivering an exceptional and consis... Show more
Customer Care RepresentativeThe Customer Care Representative (CCR) will interface with customers and clients via inbound calls, outbound calls, email and chat for the purpose of resolving customer/... Show more
Vegas-Based Customer Service Representative.Parker Technology is an innovative leader in the ever-changing parking business.We are seeking to hire bright and self-motivated individuals for our Cust... Show more
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us.We know that when our members and... Show more
Its Always a Great Day at Zions Bancorporation!We are transforming what it means to work for a financial institution.Our people are what set us apart and make us great.Together we are building a cu... Show more
Customer Service Representative (Remote).Las Vegas, Nevada, United States.About the job Customer Service Representative (Remote).We are seeking a Remote Customer Service Representative to assist cl... Show more
Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company's custo... Show more
Job DetailsEntryMI90 Nevada Home Office - Las Vegas NVFully RemoteFull-timeHigh School Diploma / GED or equivolent$15.BaseCommission / monthNoneDayCustomer ServiceDescriptionRemote :State of Nevada... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Access Center Representative I (Patient Scheduling) - Las Vegas, Nevada.Las Vegas, NV ID: 1161371_RR00119999 Full-Time/Regular.Position Summary: We have an exciting opportunity to join our team a... Show more
Western Funding, a dynamic and fast-growing auto finance company, believes in PEOPLE with the PURPOSE and PASSION to assist our dealer partners throughout North America.Western Funding is a fast gr... Show more
Call Center RepresentativeTechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence.The idea... Show more
