HR Operations Specialist II (Compensation & Operations)

HR Operations Specialist II (Compensation & Operations)

The Human Resources Specialist II provides technical and operational support for district human resources programs and services. This role is responsible for maintaining employee records within HR systems, supporting payroll and employment processes, monitoring compliance requirements, and providing responsive customer service to employees and departments. The HR Specialist II serves as a knowledgeable resource on HR procedures, assists with resolving employee service requests, and helps ensure that HR operations are executed accurately and efficiently in alignment with district policies and regulatory requirements. Through effective system management, data integrity, and collaborative support, this position contributes to the smooth delivery of human resources services that support district staff and organizational operations.

The specific position of HR Operations Specialist Compensation and Operations performs specialized technical and administrative work supporting district compensation programs and related HR operations. The position is responsible for salary placement, increment and experience credit processing, salary schedule support, work year calendar creation, supplemental and additional pay administration, overload and out-of-class compensation calculations, stipend processing, and reconciliation of compensation records. The role maintains employee records for Person of Interest assignments, prepares required state reporting to the State of Colorado, generates queries and organizes incentive payment data, manages compensation communications, and updates department web content. The position also provides operational backup support for position control and secondary support for timekeeping functions while ensuring accurate, timely, and compliant service delivery to employees, departments, and district leadership.

Essential Job Functions

HR Systems and Data Management

• Maintain employee records within district human resources information systems (HRIS), including entering, updating, and verifying employee data.
• Activate, update, and deactivate employee profiles, organizational units, schedules, calendars, and other system data as appropriate.
• Review system reports and logs to identify missing data, inconsistencies, or processing errors and coordinate corrections as needed.
• Collaborate with internal technical teams or vendors to resolve HR system issues or data transfer errors.

Payroll and Employment Processing

• Process and verify employment and assignment data used for payroll and time reporting.
• Generate reports and review employee work records to ensure accuracy of hours worked, assignments, and payroll-related data.
• Investigate discrepancies and coordinate corrections in accordance with established district procedures.
• Process payroll-related exceptions such as leave entries, pay adjustments, or assignment updates.
• Track extended assignments or employment changes to ensure appropriate pay rates or classifications are applied.

Compliance and Employment Records

• Maintain and monitor employee records to ensure compliance with district policies and applicable regulations.
• Track required certifications, authorizations, or employment documentation and notify employees of upcoming renewal or expiration dates.
• Update employee documentation within district systems and ensure records are accurate and complete.
• Process documentation related to employment verification, reimbursements, or compliance requirements as assigned.

Customer Service and Employee Support

• Respond to service requests, emails, and phone inquiries from employees, supervisors, and departments regarding HR processes and procedures.
• Provide guidance on district HR systems, employment procedures, and operational workflows.
• Investigate reported issues related to employment records, system access, or payroll information and coordinate resolution following established procedures.
• Maintain accurate documentation of employee inquiries, concerns, or service requests.

Training and Communication

• Provide procedural guidance and training to employees or departments on HR systems and processes.
• Communicate updates related to HR procedures, system use, or operational processes to staff as appropriate.
• Support efforts to ensure departments understand and follow established HR processes and requirements.

Administrative and Operational Support

• Maintain confidential employee records in accordance with district policies and privacy regulations.
• Assist with documentation and record preparation related to employment processes, regulatory reporting, or audits.
• Support the preparation of operational reports, data summaries, and documentation related to HR programs and services.
• Perform additional duties as assigned to support human resources operations and district priorities.

Knowledge, Skills and Abilities

Knowledge of

• Human resources operations, procedures, and employment practices.
• HR information systems and data management processes.
• Payroll support procedures and employment recordkeeping practices.
• Applicable local, state, and federal employment regulations relevant to HR operations.
• Confidential records management and data privacy practices.

Skills in

• Data entry accuracy and HR systems management.
• Reviewing records and reports to identify discrepancies and ensure accuracy.
• Customer service and professional communication with employees and supervisors.
• Organization and time management to manage multiple tasks and deadlines.
• Problem-solving and issue resolution related to HR processes or systems.
• Using standard office software, HR systems, and communication tools.

Ability to

• Maintain accurate and confidential employee records.
• Interpret and apply HR policies, procedures, and guidelines.
• Investigate and resolve operational issues related to HR processes.
• Provide guidance and support to employees and departments.
• Work independently while contributing to a collaborative team environment.
• Adapt to changing priorities and operational needs.

Qualifications

Minimum Qualifications

• Associate's degree in human resources, business administration, public administration, or a related field, or equivalent combination of education and experience.
• Three (3) years of progressively responsible administrative or operational experience supporting human resources, payroll, staffing, or related functions.
• Experience using HR systems, databases, or operational data systems.

Preferred Qualifications

• Bachelor's degree in human resources, business administration, or a related field.
• Experience working in a public sector or K12 educational environment.
• Professional certification such as SHRM-CP, PHR, or equivalent.

Working Conditions & Physical Demands

Work is primarily sedentary with periods of light activity. Essential functions may include walking or standing for extended periods; traveling to district schools and facilities; lifting and carrying materials up to 20 pounds; climbing stairs; bending; reaching; handling objects; and operating a computer and standard office equipment. The role requires effective communication and the ability to receive and process information through normal or aided vision, hearing, or other assisted means.

Work is performed in a professional office setting with frequent meetings, presentations, and collaborative work sessions, as well as occasional evening or extended-hour commitments. Duties may be performed with or without reasonable accommodation.

Join Our Team!

Join Colorado Springs School District 11 as a Coordinator and help ensure our systems, programs, and people thrive. Your leadership, attention to detail, and commitment to excellence will strengthen the foundation that supports every classroom, every school, and every student in D11.

EQUAL EMPLOYMENT OPPORTUNITY

School District 11 is committed to a policy of nondiscrimination in relation to disability, need for special education services (whether actual or perceived), race, creed, color, sex, marital status, sexual orientation, transgender status, gender identity, gender expression, national origin, religion, ancestry, age, genetic information, or protected activity in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. Any harassment/discrimination of students and/or staff, based on the aforementioned protected areas, will not be tolerated and must be brought to the immediate attention of the school principal, D11 administrator/supervisor or D11 nondiscrimination compliance/grievance coordinator.

NONDISCRIMINATION COMPLIANCE COORDINATOR, the Office of Equal Opportunity Programs and Ombudservices, has been designated to coordinate compliance with: Equal Pay Act of 1963, Civil Rights Act of 1964, as Amended, Age Discrimination in Employment Act of 1967, Title IX Education Amendments Act of 1972, Section 504 of Rehabilitation Act of 1973, Pregnancy Discrimination Act of 1978, and Americans with Disabilities Act of 1990. For additional information, please contact the District 11 Office of Equal Opportunity Programs & Ombudservices at 1115 North El Paso Street, Colorado Springs, CO 80903-2599, Phone: 719-520-2288, FAX: 719-52