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2020 Companies
Lead Samsung Experience Consultant2020 Companies • Tustin, CA
Lead Samsung Experience Consultant

Lead Samsung Experience Consultant

2020 Companies • Tustin, CA
8 days ago
Job type
  • Full-time
Job description

Description

:

Core Competencies: Skills utilized as an SEC that are identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, and Tech Savvy.


Key Responsibilities:

  • Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
  • Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
  • Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
  • Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
  • Meet or exceed personal and store sales goals on a monthly basis
  • Provide excellent customer and client service through interaction with both customers and Best Buy employees
  • Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
  • Complete display resets upon request and during new product launches
  • Complete daily reporting on sales performance and retail insights


Performance Measurements:

  • Regular and prompt attendance
  • Daily accurate reporting
  • Meet or exceed established monthly/weekly sales quota/goals
  • Customer/client satisfaction


Qualifications:

  • High school diploma or equivalent required
  • Six (6) months prior sales, retail, telecom or marketing experience preferred
  • Demonstrated knowledge of products and services
  • Excellent communications, presentation, interpersonal and problem-solving skills
  • Impeccable integrity and commitment to customer satisfaction
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Availability to work weekend evening and high demand retail holidays
  • Ability to maintain customer confidentiality

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

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Lead Samsung Experience Consultant • Tustin, CA

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