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eTeam
Business AnalysteTeam • Sunnyvale, CA, United States
Business Analyst

Business Analyst

eTeam • Sunnyvale, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Job Title

Mandatory skills* Key Qualifications

  • 5+ years in business analysis, process design, or workflow optimization ideally in a Sales, Ops, or enterprise tech environment
  • Demonstrated ability to map complex, cross-functional business processes and redesign them for efficiency
  • Strong GenAI fluency: hands-on experience with LLMs (Claude, ChatGPT, Copilot, or similar) you can prompt, iterate, and build workflows without writing code.
  • You should be comfortable navigating AI tools daily, not just aware of them.
  • Ability to navigate technical landscapes: understand APIs, data flows, system architectures, and integration patterns well enough to propose viable solutions and communicate effectively with engineering teams
  • UX-centric mindset you think from the user's perspective first, then work backward to the system
  • Exceptional communication skills: can run a workshop, write a BRD, and present to leadership with equal confidence
  • Strong analytical mindset with a continuous improvement orientation data-driven root cause analysis, not gut feel
  • Well-versed in Agile/Scrum delivery; comfortable with ambiguity and fast iteration
  • Self-directed, high-energy, and biased toward action
  • Experience driving adoption and change management across teams unfamiliar with new tools or ways of working
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Business Analyst • Sunnyvale, CA, United States

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