Pay Rate: $43/hr. Location: San Francisco, CA/ New York, NY/ Brooklyn, NY/ Atlanta, GA/ Chicago, IL/ Dallas, TX/ Los Angeles, CA/ Oakland, CA/ Louisville, KY (Hybrid role)
(Monday-Friday, 8AM-5PM M/F work from home, T/W/Th work in the office) Duration: 12 months
Job Summary:
End-to-End CRM & Promotion Execution: Owning the full lifecycle of campaigns, from building and launching targeted communications to managing promo codes and ensuring precise user targeting.
Performance Analytics & Monitoring: Tracking campaign flow performance, pulling results, estimating incrementality, and providing data-driven recommendations for scalability.
Process Codification: Documenting operational best practices and defining functional requirements to help transition manual workflows into automated, scalable growth efforts.
Mandatory Requirements:
Professional Experience: At least 23 years of relevant experience in operations, logistics, or project coordination, specifically within a high-growth environment.
Analytical Rigor: A proven ability to use data to measure the success of ROI, refine targeting, and navigate technical ambiguity.
Operational Autonomy & Grit: A "no task too small" mentality with the ability to work independently and adapt to the rapid changes of the business.
Desired Skills:
Cross-Functional Orchestration: Experience acting as the "operational glue" between diverse departments like Marketing, CRM, and Product.
Technical Documentation: The ability to translate complex manual workflows into clear functional requirements for future automation.
Obsessive Attention to Detail: High precision specifically regarding the management of CRM tools and creative assets to ensure a seamless customer experience.
Candidates will regularly interface with:
We are seeking a proactive self-starter to join a highly collaborative, team-facing environment. The ideal candidate thrives on interpersonal interaction and possesses the critical thinking and organizational skills necessary to navigate a rapidly scaling market. We value adaptability and a strong willingness to learn, as this role requires the ability to pivot priorities seamlessly while maintaining clear communication across the team.
CRM Operations Coordinator • Dallas, TX, United States
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