The Scheduling Specialist's primary role is to provide complete scheduling oversight for all FlightSafety internal/external customers with the best overall customer service experience. The Scheduling Specialist facilitates all coordination of regulatory and operator training requirements between FlightSafety and its customers and clients.
Tasks and responsibilities include managing tasks such as scheduling customers/clients, sending confirmations, creating new customer/client accounts, updating client information. Manage all aspects of client training schedules and coordinate with customers on specific training needs and requirements that may impact schedule modifications. Understand regulatory requirements and verify training objectives. Acts as back-up focal for TSA tracking for incoming clients. Perform Export Compliance checks as needed. Verify/collect pre-training documents. Call customer/clients to confirm attendance and training objectives. Manage client retention program. Act as primary point of contact for assigned program(s) by interacting and communicating with internal and external customers as well as regulatory agencies.
Minimum education is a Bachelor's degree in Business or Aviation Management preferred or three (3) years' related experience and/or training; or equivalent combination of education and experience; equivalency years' experience substitution must be in related field. Minimum experience includes achieving a master level of all responsibilities of Scheduling Specialist, Associate. One (1) to two (2) years of aviation experience preferred. Requires knowledge of aviation industry terminology, FARs, and prerequisites for FlightSafety International courses, as specified by FAA/NAA regulations.
Knowledge, skills, abilities include excellent customer service skills. Knowledge of aviation terminology as specified by FAA/NAA. Knowledge of basic scheduling concepts and/or experience with scheduling software. Detail oriented with excellent organization and time management skills. Excellent verbal and written communication skills. Ability to interact with various levels of management in a professional manner. Ability to adapt to changes rapidly and perform in a fast-paced work environment. Results-oriented with high drive to achieve objectives and standards with little supervision or guidance. Customer/client oriented and ability to adapt/respond to different types of personalities. Fluency in English, through both verbal and written communications; able to speak, understand, read and write. General knowledge of the following software: MS Office Suite, TMS Systems, CRM.
Physical demands and work environment include the ability to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.
FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Scheduling Specialist • Wichita, KS, United States
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Show more
NEW RECRUITMENT AND RETENTION INCENTIVES!.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opport... Show more
Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more
Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require .... Show more
Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to train models and build reliable AI agents th... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
The Scheduling Specialist's primary role is to provide complete scheduling oversight for all FlightSafety internal/external customers with the best overall customer service experience.The Schedulin... Show more
Job Description & Requirements.Emergency Medicine Opportunity in the Midwest.StartDate: ASAP Pay Rate: $360000.A highly regarded non-profit hospital system in the Midwest is offering an exciting Em... Show more
Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Show more
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own ... Show more
Job Description & Requirements.Medical Director Pulmonologist Opportunity.StartDate: ASAP Pay Rate: $410000.A highly regarded non-profit hospital system is seeking a Pulmonologist to join their tea... Show more
Macroeconomic Modeling Specialist (EViews).Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to t... Show more
Dir, Epidemiology Pipeline (TA-Immunology).Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.We translate unique clinical, me... Show more
Sales can be both an art and science - and we're looking for someone who can leverage both.At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth.Ou... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Squadron Scheduling Specialist, Senior I.INTECON, LLC is seeking a Squadron Scheduling Specialist to support Air Mobility Command (AMC) flying squadrons by building and maintaining flight schedules... Show more
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Cus... Show more
