Fraud Operations Associate
Location Tempe, Arizona | Onsite
COMPENSATION & SCHEDULE
• Pay range: $30-$35hr
• Full-time schedule; may include on-call and weekend rotations
• Employment type: W2
ROLE IMPACT
This role exists to protect customers and the organization from fraud, scams, and account takeovers while maintaining a seamless customer experience. The Fraud Operations Associate conducts detailed investigations, mitigates risk, and identifies process improvements that strengthen controls and operational efficiency. Success is defined by accurate risk decisions, reduced fraud losses, and enhanced trust across customer interactions.
• Investigate and assess fraud risk across customer onboarding, transaction activity, and login flows; apply appropriate risk mitigation actions based on findings
• Review and resolve customer issues related to fraud and account risk primarily through email and case management systems
• Identify fraud patterns and emerging trends; collaborate with cross-functional teams to recommend improvements to rules, controls, and operational processes
• Prepare reports on suspicious activity, root cause analysis, and fraud performance metrics
• Conduct quality assurance reviews to ensure high accuracy across manual review queues
• Minimum 3 years of experience conducting fraud, risk, or compliance investigations
• At least 1 year of direct customer support experience handling risk-related issues via email, chat, or phone
• Strong analytical and problem-solving skills with the ability to make sound decisions in fast-paced or ambiguous environments
CORE TOOLS & SYSTEMS
• Case management and ticketing systems
• Data analysis and reporting tools (e.g., SQL, dashboards, spreadsheets)
• Email and customer communication platforms
• Risk monitoring and fraud detection systems
Preferred Skills
• Experience improving or scaling operational risk workflows and controls
• Proficiency with data querying or visualization tools such as SQL, Python, Tableau, or Looker
• Background in financial services, fintech, banking, or digital products
LEGAL NOTICE
CornerStone Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, please notify us.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
#tempe123
155260
Fraud Operations Associate • Surprise, AZ
Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more
We're currently seeking motivated individuals to participate in online surveys and paid gaming opportunities for well-known national brands.If you're looking for a flexible way to earn extra cash f... Show more
The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s).The partner leads key financial, staffing, and brand dec... Show more
Requisition ID:916627 Store #:00B184 Westgate Mall Position:Casual Part-Time Total Rewards:Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become better.We'r... Show more
CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including a variety of programs throughout Arizona, Oklahoma, and the District of Columbia.CBI provides r... Show more
Job Title: Sales Floor Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, o... Show more
Car Wash AssociateAs a Car Wash Associate, you'll be responsible for preparing, guiding, and loading vehicles into the tunnel, as well as ensuring that the location is equipped with clean towels an... Show more
Job DescriptionJob DescriptionPosition Title :Claims ReviewerLocation :Remote (But must reside in approved states)Employment Type :Full-TimeAbout the RoleWe are seeking a detail-oriented contract-t... Show more
Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more
We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc... Show more
CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.CBI provides residential, outpatient, inpatient, patient-centered medical homes, medic... Show more
Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs.Assist with reduction of lost inventory, time, and assets, ... Show more
The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards des... Show more
Client Experience AssociateAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers... Show more
Job DescriptionJob DescriptionUtilization Review Specialist - Behavioral Health (Remote)Location :Glendale, Arizona (Remote)Employment Type :Full-TimeWork Environment :Behavioral Health Treatment F... Show more
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes.Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatme... Show more
Overall Job SummaryThe Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute start to finish variable tasks such as pl... Show more
The eBilling Analyst will be a key member of the Legal Operations team, responsible for managing and supporting the firm's electronic billing, matter management, and outside counsel engagement proc... Show more
