Positions Day to Day Responsibilities/Project Details (size, scale, scope)
Need BA NA Salesforce
Take some of backlog and testing with extra set of eyes
70 GDA/30 KLO (Support)
Team is stretched
More than standard BA some SF background navigate guess work
How systems architected
Existing Lighting based SF
Also have classic SF (Infinity org)
Define dug troubleshooting and building reports
Past BA not had the experience and then cant help triage issues and ID next steps
Items come up on data on reports didnt know what to do if customer came and said data incorrect, BA didnt know where to go to to verify in system if user didnt have access to particular field
General structure of SF
Common issue at Mosaic someone built report on own, but
Explain from business perspective and help tell the story, being able to take meeting to demo, what value is and make sure the demo is focused on end-user
In terms of future state working with customers of Brazil and US
The customers around sales, service, marketing and agnomy and technical sales
All users of SF in one way or another
HCL all development
Question example for Interview:
What would you do if you dont know the answer looking for first path in order to find answers themselves
SAP ENVIRONMENT (Modules touching)
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