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Eyes on Brickell Optical Boutique
Optical Store ManagerEyes on Brickell Optical Boutique • Miami, FL, US
Optical Store Manager

Optical Store Manager

Eyes on Brickell Optical Boutique • Miami, FL, US
30+ days ago
Salary
$29.00 hourly
Job type
  • Full-time
Job description

Benefits:

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance



About Us:
We are a thriving private eyecare practice dedicated to delivering exceptional patient care and a premium optical experience. Our office specializes in high-end designer eyewear and personalized service, while also offering aesthetic services that complement overall eye health and appearance. We are seeking a dynamic, experienced Eyecare Manager to lead our team and drive continued growth across both optical and aesthetic services.


Position Overview:
The Store Manager will oversee daily operations, lead staff, and ensure the practice consistently meets sales, service, and patient care goals. This role requires a hands-on leader with strong business acumen, a passion for patient experience, and the ability to integrate and grow both eyecare and aesthetic service offerings.


Key Responsibilities:


  • Lead, coach, and manage staff to ensure high performance, accountability, and a positive team culture
  • Drive sales performance, including optical sales of high-end designer frames and lenses, as well as aesthetic services
  • Train and guide team members on effectively cross-selling eyecare and aesthetic services to enhance patient outcomes and revenue
  • Ensure the team meets and exceeds service and sales deadlines
  • Oversee patient flow, scheduling, and overall office efficiency
  • Manage insurance processes and optimize profitability, including understanding reimbursements and billing practices
  • Maintain compliance with HIPAA regulations and secure handling of patient and credit card information
  • Supervise pretesting procedures and ensure clinical readiness
  • Oversee inventory, merchandising, and presentation of luxury eyewear collections
  • Develop and execute social media strategies to promote both optical and aesthetic services and increase patient engagement
  • Ensure cleanliness, organization, and professional appearance of the office at all times
  • Handle escalated patient concerns with professionalism and care

Qualifications:


  • Bilingual in English and Spanish
  • Proven experience in people management and team leadership
  • Strong background in optical sales, customer service, and practice operations
  • Experience with aesthetic services (e.g., skincare, cosmetic treatments, or medspa environments) required
  • Demonstrated ability to successfully cross-sell aesthetic and healthcare services
  • Experience working with high-end or luxury retail products preferred
  • Knowledge of insurance billing and strategies to maximize profitability
  • Familiarity with HIPAA compliance and credit card processing procedures
  • Experience with pretesting equipment and workflows
  • Demonstrated ability to meet and exceed sales and operational goals
  • Strong organizational, communication, and problem-solving skills
  • Experience with social media marketing for business growth


Apply Today:
Please submit your resume and a brief cover letter outlining your relevant experience.


  • Three years of previous retail management (Manager or Assistant Manager) is preferred
  • Previous sales experience with the proven ability to meet or exceed performance standards
  • Ability to thrive in a fast-paced environment
  • Strong organizational skills
  • Excellent team building and leadership skills
  • Bachelor’s degree in management, business administration, or relevant field is preferred

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Optical Store Manager • Miami, FL, US

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