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Mercor
Remote Paid Market Research: Genesys AVA Product Experience ($100/hr) - AI Trainer ($100-$100 perMercor • South Bend, Indiana, US
Remote Paid Market Research: Genesys AVA Product Experience ($100/hr) - AI Trainer ($100-$100 per

Remote Paid Market Research: Genesys AVA Product Experience ($100/hr) - AI Trainer ($100-$100 per

Mercor • South Bend, Indiana, US
1 day ago
Job type
  • Full-time
  • Remote
Job description
We are conducting a **paid research study** to gather insights from senior customer experience and contact center leaders who have evaluated, purchased, or used AI Contact center solutions, especially **Genesys' agentic AI product, AVA**. This is a interview-based engagement **purely for research and informational purposes**. ### What This Involves - A market research interview about your evaluation and decision-making process around AI contact center solutions - Topics include: vendor evaluation, alternatives considered, product feedback - Expected time commitment: ~**1 hour total** ### Compensation - **$100 per hour**, paid for all time spent on the survey and interview - Payment processed through Mercor upon completion ### Who We're Looking For - Senior leaders who have **directly evaluated, used, or purchased AI contact center solutions,** especially Genesys AVA (the agentic virtual agent product, announced Feb 2026) - Roles such as: VP / Director / Head of Customer Experience, Customer Service, Contact Center, or CIO/CDO with CX scope - Open to practitioners who directly use contact center solutions in their everyday roles ### Why Participate? - Get paid for sharing your genuine evaluation and buying experience - Contribute to research that shapes the future of agentic AI in the contact center **This is strictly a survey and research engagement. There are no sales obligations, demos, or follow-up commitments.**
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Remote Paid Market Research: Genesys AVA Product Experience ($100/hr) - AI Trainer ($100-$100 per hour) • South Bend, Indiana, US

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