This is a full-time Technical Support Engineer opportunity based in Fort Worth, TX with a rapidly growing Agritech company focused on IoT-based water monitoring solutions for livestock ranchers. This role blends hands-on hardware troubleshooting with software and connectivity support, working across IoT devices that leverage cellular and satellite networks to deliver real-time data.
This is not your typical support role — it’s very hands-on and ideal for someone who enjoys working with physical devices, electrical systems, and real-world problem solving. You’ll be a key part of the U.S. team, collaborating directly with engineering and R&D, and helping shape how the product evolves in a growing market. If you like figuring things out, working independently, and getting exposure to both hardware and software in a startup-style environment, this is a strong opportunity for growth and ownership.
Required Skills & Experience
· Experience in technical support, field service, or a similar hands-on role
· Strong troubleshooting skills across hardware and software environments
· Experience with IoT devices, mobile technologies, or connected systems
· Ability to read and interpret electrical schematics
· Familiarity with electrical systems (120v, 220v, 240v, 480v, relays, contactors)
· Strong communication skills and ability to work cross-functionally
· Ability to work independently in a fast-paced environment
Desired Skills & Experience
· Background in electronics or electrical engineering/technology
· Experience soldering or working with physical hardware components
· Exposure to cellular or satellite-based systems
· Prior experience in agriculture, industrial, or field-based environments
· Experience working in a startup or small team setting
What You Will Be Doing
Tech Breakdown
· 30% IoT Devices & Hardware Troubleshooting
· 25% Electrical Systems & Diagnostics
· 20% Connectivity (Cellular/Satellite)
· 15% Software & Mobile App Support
· 10% Internal IT & Documentation
Daily Responsibilities
· 60% Hands On
· 10% Management Duties
· 30% Team Collaboration
The Offer
• Bonus eligible
You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· Vacation Time
· Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Technical Support Engineer / Fort Worth/ Onsite • Fort Worth, Texas, United States
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