HSE Coordinator Claim Administrative

Overview

Company Summary

MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

Job Summary

HSE Coordinator is an administrative role with a focus to supporting our field operations and customer service teams by ensuring accurate data entry, timely claim processing, and efficient coordination across departments. This position is ideal for someone who is detail‑oriented, organized, and comfortable managing high‑volume information in a fast‑paced utilities services environment.

Responsibilities

• Review and evaluate various incident reports from field operations and maintain claim data with a high level of accuracy across internal data management systems.
• Track claim status, investigate incomplete or missing information, for effective claims management ensuring timely resolution.
• Coordinate with operations management, technicians, project managers, and customer service teams to gather required documentation.
• Prepare and update claim files, logs, and reports for internal review.
• Communicate with external stakeholders, including customers, municipalities, and insurance partners regarding claim details and documentation requirements.
• Monitor deadlines and escalate issues that may impact claim processing timelines.
• Support audits, compliance checks, and quality assurance activities.
• Maintain organized digital records in accordance with company and regulatory standards.
• Assist other HSE teams as needed.

Qualifications

• Experience in claims administration, data entry, or administrative coordination (utilities, construction, risk management or insurance industry experience preferred).
• Strong attention to detail and commitment to data accuracy.
• Proficiency with Microsoft Office Suite and comfortable learning and utilizing data management software systems.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks, effectively prioritize, and efficiently achieve deadlines.
• Strong problem‑solving skills with a proactive approach to resolving information gaps.
• High school diploma required, associate degree or higher preferred.
• Biligual preferred

Physical Demands and Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).

Equal Employment Opportunity:

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.