Piper Companies is seeking an Operations Associate to support an organization in the financial services and insurance industry for a permanent hybrid role based in Durham, NC. The Operations Associate will assist and support the Operations team with client relations and queries, as well as be a resource of support for teammates and leadership.
Responsibilities of the Operations Associate role include:
·Managing all communications in a respectable and professional manner with clients when it comes to service and needs.
·Processing contract withdrawals, surrenders, ownership & beneficiary changes
·Responding in a quick and efficient manner when a client issue arises
·Maintain and improve client relations
·Supporting teammates and leadership to foster a collaborative environment
·Maintain knowledge of all products, explain to clients benefits of the products
Qualifications for the Operations Associate role include:
·Bachelor’s degree from an accredited University in Communications, Psychology, History or relevant major.
·Proficiency with Microsoft Suite.
·Clear and concise written and verbal communication skills.
·Ability to thrive in a team collaborative environment with a positive attitude.
Compensation for the Operations Associate role includes:
·Salary: $41,600 - $45,000 per year USD
·Comprehensive Benefits: Medical, Dental, Vision, sick leave if required by law, and 401K
This job opens for applications on 5/8/26. Applications for this job will be accepted for at least 30 days from the posting date.
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Entry Level Operations Associate • Durham, North Carolina
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