Systems Analyst

PRIMARY PURPOSE:

The Systems Analyst eliminates obstacles that prevent teachers, school leaders and departmental staff from focusing on instruction and the work that supports instruction every day. The Systems Analyst accomplishes this by implementing reliable and efficient technology solutions that support the district's enterprise systems and applications. Specifically, the Systems Analyst achieves excellence with emphasis in the following areas: database administration, system maintenance, software development, query creation, data management, system integration and automation.

QUALIFICATIONS:

Education/Certification:

Associates in Computer Science or related field, required

Bachelor's Degree in Information Systems, Computer Science, Technology or related field, preferred

Master's Degree in Information Systems, Computer Science, Technology or related field, preferred

Special Knowledge/Skills:

Knowledge of data query languages (SQL and PowerShell) required

Knowledge of reporting platforms (Crystal Reports, SSRS, PowerBI, etc.) preferred

Knowledge of enterprise information systems required

Knowledge of K-12 SIS systems (Skyward) required

Experience with Student Information Systems functions including but not limited to enrollment, registration, attendance, scheduling, and grade reporting required

Knowledge of Business, Budget, HRIS, Payroll, Benefits, Purchasing and Warehouse Processes preferred

Experience developing and maintaining Systems Integrations preferred

Advanced knowledge of spreadsheet applications and VBA preferred

Knowledge of database management software and application development tools preferred

Ability to develop and maintain systems documentation and technical assistance manuals required

Ability to work effectively with teams and work independently required

Strong organizational, communication and interpersonal skills required

Experience:

Ten (10) years of experience in a technology role, required

Working Days: 226

Daily Rate pay range:

Minimum: $ 295.86

Maximum: $ 412.78

MAJOR RESPONSIBILITIES AND DUTIES/ESSENTIAL FUNCTIONS:

1. Design, install, manage and maintain a reliable system and database infrastructure for assigned systems.

2. Serve as system and database administrator for assigned systems ensuring regular maintenance, upgrade management, integrity control, data security and replacement schedule fidelity.

3. Develop protocols to ensure that systems, interfaces, integrations, batch jobs and automated processes are safe, operable, reliable and meet the needs of district users.

4. Lead system upgrades, conversions, and implementations by gathering user requirements, conducting package selections and demos, and leading project tasks to ensure on time and high quality delivery.

5. Lead efforts to improve efficiencies, data quality and data security and reduce manual processes throughout the district by leveraging system capabilities, automation, integration and reporting.

6. Support district personnel with the completion of major projects as needed including PEIMS, state and federal submissions, budget preparation, audit reviews.

7. Use sound judgement and sense of urgency when prioritizing systems and data projects to best meet the needs of the district.

8. Develop and automate queries and reports to support district processes.

9. Perform all phases of software development including analysis, design, coding, testing, documentation, implementation and training and ensure software meets technical and user requirements.

10. Create, maintain, and update training manuals, technical documentation, standards and procedures for assigned systems, processes and applications.

11. Provide programming-related support and prioritize programming requests to deliver projects on time for assigned enterprise applications.

12. Maintain confidentiality of, and a fiduciary approach toward, all departmental and district data (e.g., correspondence, passwords, payroll/personnel information, student information, etc.).

13. Conduct detailed process and systems analysis and communicate with district personnel to define system requirements, determine data and system needs, clarify requests, develop solutions, provide training and provide technical assistance.

14. Coordinate systems-related issues with vendors, including identification of and assistance with the resolution of program problems, design and implementation of system enhancements.

15. Coordinate with users and software vendors to ensure that all administrative applications systems are maintained at the appropriate release level.

16. Follow McAllen ISD customer service standards.

17. Respond to emergencies and afterhours calls as required.

18. Perform other duties assigned by immediate supervisor (primary evaluator).

SUPERVISORY RESPONSIBILITIES:

None

EQUIPMENT USED:

Computer, copier, printer, fax machine, multimedia equipment, servers, network and test equipment

WORKING CONDITIONS:

Mental Demands:

Ability to communicate effectively (verbal and written); maintain emotional control under stress; interpret policy, procedures and data; coordinate varied projects/programs; meet deadlines; ability to perform management assignments during non-scheduled working hours

Physical Demands/Environmental Factors:

Prolonged and irregular hours including evening, weekend and holiday work hours; ability to lift, carry and pull heavy equipment.