The Customer Success Specialist position is located in Amarillo, TX with a salary that is negotiable, depending upon experience. This position performs intermediate-level administrative work that may be somewhat complex in nature. The CSS role will primarily focus on customer service, facility management, disbursing and applying payments, along with a variety of other responsibilities.
*AgTexas, at its sole discretion, may offer this position with a different title based upon the qualifications of the candidate.
MINIMUM EDUCATION AND EXPERIENCE:
High school diploma or equivalent and three (3) or more years of general office/clerical experience and customer service experience. General knowledge of accounting/financial systems, office equipment and systems used for the storage and retrieval of business information. The ideal candidate will demonstrate strong verbal and written communication skills, provide excellent customer service, and provide reliable administrative support. The role requires working knowledge of records management, insurance documentation, facility management, and report preparation. Proficiency in office systems and equipment is essential, along with a basic skill level in Microsoft Office applications.
KEY RESPONSIBILITIES:
WORKING RELATIONSHIPS:
Frequent interaction with customers, association departmental staff and management. Occasional interaction with Farm Credit Bank of Texas staff. Occasional interaction with area professionals including accountants, insurance representatives, title companies, and others who deal with the association in the normal course of business.
EOE/AA/M/F/D/V
AgTexas FCS is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, national origin, protected veteran status, sexual orientation, gender identity or genetic information.
Persons with disabilities who require accommodation to complete the application process should call our Lubbock office at (806) 745-4575 and ask to speak to one of our HR representatives to request accommodation in the application process.
Customer Success Specialist • Amarillo, TX, United States
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