Base Operations Program Manager

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Base Operations Program Manager to support base operations at Naval Operations Support Center, Naval Reserve Center (NRC) Birmingham, AL.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Base Operations Program Manager Terrestris do?

As the Base Operations Program Manager, you will oversee and coordinate the day-to-day facility and support services that keep the installation running smoothly. You will manage base operations functions such as maintenance, logistics, safety, security coordination, and contractor support to ensure the facility remains fully operational and mission-ready. In short, you will act as the central manager for all non-military operational services that support reservists and staff working at the center. Normal working hours for this position will be from 7:00 AM until 4:00 PM, Monday thru Friday. Occasional evening or weekend work may be required as job duties demand (to respond in case of emergencies). This position is contingent upon award of contract.

What does a typical day look like for the Base Operations Program Manager?

You will:

• Serve as the primary point of contact for the program.
• Lead overall program execution while ensuring compliance with contract requirements, performance standards, service level agreements, and mission objectives.
• Perform and oversee hands-on BOS and facilities maintenance activities, including troubleshooting, repair, preventive maintenance, inspections, and operational support as required to ensure uninterrupted facility operations.
• Manage all aspects of contract performance, including staffing, scheduling, budgeting, reporting, and direct execution of maintenance and operational tasks.
• Oversee and actively support delivery of BOS services, including facility maintenance and repair; custodial, grounds, and waste management; utilities operations; and environmental services.
• Coordinate, assign, and when necessary personally perform recurring and non-recurring maintenance work, preventive maintenance, emergency repairs, and corrective actions.
• Ensure effective work control processes for receiving, prioritizing, scheduling, tracking, and completing service orders and maintenance requests.
• Maintain 24/7 operational readiness and provide emergency response support, including after-hours troubleshooting and mission-critical repairs when required.
• Lead and work alongside a multidisciplinary team of managers, supervisors, skilled trades personnel, and technical staff to accomplish contract requirements.
• Foster a collaborative, high-performance culture focused on safety, quality workmanship, mission support, and customer satisfaction.
• Implement, maintain, and continuously improve the Quality Management System (QMS) and Quality Management Plan to ensure high-quality service delivery and workmanship.
• Conduct and oversee inspections, surveillance activities, audits, and field assessments to verify compliance with contract requirements and operational standards.
• Monitor performance metrics, analyze maintenance trends, and implement corrective actions to improve efficiency, reliability, and service delivery.
• Ensure compliance with all applicable safety regulations and standards.
• Oversee and participate in implementation of safety programs, hazard analyses, accident prevention plans, and job site safety practices.
• Ensure compliance with environmental regulations, sustainability initiatives, and proper handling/disposal procedures associated with BOS operations and maintenance activities.
• Lead partnering efforts with stakeholders and site personnel to support mission success and maintain positive working relationships.
• Conduct regular meetings, performance reviews, operational briefings, and status updates.
• Proactively identify operational, maintenance, staffing, and safety risks and implement effective mitigation and corrective action strategies.

What qualifications do you look for?

You might be the professional we're looking for if you have:

• Authorization to work in the United States permanently without sponsorship.
• A Bachelor's degree in Engineering, Facilities Management, Business, or related field (or equivalent experience).
• A minimum 3+ years of experience managing Base Operations Support (BOS), Facilities Support, or similar programs.
• OSHA 30-hour construction safety training (or equivalent)
• Experience with Safety compliance in facilities/maintenance environments
• Strong knowledge of facilities operations and maintenance, work control systems, service order management, and preventive maintenance programs
• Ability to manage quality and safety compliance in a performance-based contract environment
• Proven leadership and team management experience.
• Strong communication and stakeholder management skills.

We are extra impressed by folks with:

• A PMP or equivalent certification.
• Facilities management certifications (e.g., IFMA, APPA).

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.