Technical Program Manager, Leo Idea Labs

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Join us as we build the data and science backbone for Leo's entire organization. As a central team, we're establishing the infrastructure, analytics capabilities, and GenAI-powered tools that enable every Leo team—from business operations to customer support to capacity planning—to make data-driven decisions and deliver exceptional customer experiences.

As a Technical Program Manager, you'll be the connector who ensures we're all marching to the beat of the same drum. You'll orchestrate data flows across the organization, align fragmented efforts into unified solutions, and drive execution of programs that transform how Leo teams access, understand, and act on data. Your work will span data infrastructure that ingests from dozens of source systems, science-driven operational tools that optimize business outcomes, and GenAI solutions that make organizational knowledge accessible to every team.

The timeline for onboarding aligns with when we'll be bringing on our first Leo customers. You will be defining how a rapidly scaling satellite business operates on data. You'll connect the dots between engineering teams building data pipelines, scientists developing optimization models, business teams defining metrics, and operations teams executing daily workflows. Your programs will establish the single source of truth that enables Leo to launch and scale globally.

Key job responsibilities
You will manage technical programs that establish and scale Leo Business' central data infrastructure and science solutions, ensuring seamless data flow and organizational alignment.
- Data Infrastructure Orchestration: Drive programs that ingest, store, and curate data from first-party (Leo catalog, order management), second-party (AWS services), and third-party sources (Salesforce, Marketo) into a unified data lake. Ensure pipelines are reliable, scalable, and meet cross-organizational needs.
- Cross-Organizational Alignment: Connect disparate efforts into cohesive data strategies. Partner with teams to identify gaps and eliminate silos. Ensure consistent access to curated datasets, standardized metrics, and shared dashboards.
- GenAI and Analytics Solutions: Manage development of GenAI-powered tools that connect data infrastructure to organizational needs. Drive programs that enable natural language queries, intelligent recommendations, and production-ready science models.
- Governance and Standards: Establish data quality standards, security protocols, and governance frameworks. Drive adoption of centralized tools, manage multi-tenancy requirements, and ensure compliance.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the team
Infrastructure Data Engineering and Analytics + Leo Applied Business Science (IDEA LABS) is Leo Business' central data and science organization, serving as the single source of truth and scientific backbone for the entire Leo business. Our mission is to deliver centralized data infrastructure and deploy science-driven software solutions that enable and scale Leo operations globally.

We provide a secure, consolidated data foundation for business, operations, product, and finance teams while decoding operational complexity through rigorous science application. Our commitment to data quality, security, accessibility, and scientific rigor ensures all teams can access the information and tools they need to make informed decisions, optimize operations, and drive business success.

BASIC QUALIFICATIONS

- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 3+ years of working directly with engineering teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.