Underwriting Process & Program Development Manager

Underwriting Process & Program Development Manager

34120 We are Farmers where ambition meets opportunity. At Farmers, we're not just known for unforgettable jingle we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you'll find more than a job you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Responsible for initiatives that support consistent, accurate underwriting functions necessary to achieve company financial goals such as growth, profitability and ease of doing business targets. Responsible for core underwriting functions and serves as an expert in system rules, data analysis and interpretation, legal & compliance issues, underwriting authority, underwriting appetite guidelines and underwriting process flow.

Essential Job Functions

• Develops and manages business processes, creating improvements in underwriting efficiency, quality and/or productivity, cost reductions, competitive bench marking, organization analysis and customer service improvements.
• Manages a skilled team and leads national projects/programs in an effort to substantially impact premium growth, expense reduction and/or profit improvement.
• Initiates, monitors and recommends national validation programs to reduce underwriting leakage.
• Ensures analytics solutions are trusted, scalable, and aligned to enterprise priorities.
• Oversees delivery of Underwriting reporting and advanced analytics solutions, maintains strong governance and data quality standards, and build high?performing, future?ready teams.
• Monitors, controls and evaluates the efficiency of the underwriting business rules engine, identifying new rules to support profitable growth and ensure proper rating of new and existing business.
• Ensures compliance within the underwriting process.
• Collaborates closely with other stakeholders such as Loss Control, Service, Distribution, Product, Claims, IT and/or Underwriting centers.
• Initiates, evaluates, recommends and implements outside investigation tools to validate information while increasing the return on the tools used.
• Manages several functions including underwriting quality, post validation, referrals and underwriting authority levels.
• Evaluates, recommends and implements customer selection guidelines to support policy growth while protecting profitability.
• Projects the impact of proposed new or revised policy, procedure, program or practice prior to adoption of such a proposal.
• Identifies, acquires and manages the required resources, both internal and external, to complete strategic projects.
• Ensures compliance with all legislation surrounding the use of credit scoring.
• Performs other duties as assigned.

Education Requirements

High school diploma or equivalent required. Bachelor's degree preferred. CPCU preferred.

Experience Requirements

7+ years insurance underwriting experience required. 2 years leadership experience preferred. Experience delivering analytics at scale in a complex organization. Business intelligence and reporting experience preferred. PowerBI and PowerApps experience preferred.

Physical Environment

Required job duties are normally performed in a climate- controlled office environment. Physical Actions Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 10-lbs. maximum and seeing, hearing, reaching, pulling, speaking, reading and writing.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location. o CA Only: $115,275 - $196,130 o CO Only: $108,375 - $169,070 o HI/IL/MN/VT Only: $108,375 - $181,060 o MA Only: $108,375 - $181,060 o MD Only: $108,375 - $181,060 o DC/NJ/NY/OH Only: $108,375 - $196,130 o Albany County, NY/Cleveland, OH: $115,275 - $169,070 o WA Only: $108,375 - $205,750 Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance For more information, review "What we offer" on