The Director of Franchise Operations oversees all franchise restaurant operations for a geographic region. This oversight includes the continued growth and development of restaurants and ensuring the achievement of sales and profitability initiatives. This role will also provide input to all brand strategies to further ignite business growth and market share.
May perform any or all the following duties:
Must have expertise in managing multiple priorities concurrently to effectively provide insight that builds the brand. Must be able to drive to restaurants and interact with executive team, and work in an office environment at times. Must have experience with Microsoft Office Suite. Must be familiar with a variety of restaurant operations concepts, practices, and procedures. Must have the ability to manage multiple projects/directions simultaneously. Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results. Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information. Proven track record and ability to work closely with Finance, Operations, Marketing, and Human Resources teams. Able to work in a fast-paced, dynamic, and challenging environment.
Fast-paced, high volume of activity, and a deadline-driven environment.
Sitting for extended periods of time, using a telephone, typing and/or operating a computer and/or mouse. Travels as needed, approximately fifty (50)%.
The company retains the right to change or assign other duties to this position as deemed appropriate with or without notice.
Director of Operations • Montgomery, AL, United States
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