Hardware FA Engineer, FQSE

Do you enjoy solving complex problems and driving change? Do you thrive in a fast-paced environment? Our team of Failure Analysis Engineers at Ring is tasked with solving systemic hardware issues and building tools to detect and mitigate any future recurrences. We work closely with development engineers and vendors to get to the root cause and drive changes back into our products. We are also responsible for driving changes back into development processes and behavior specifications.

As a member of the Ring Failure Analysis team, your primary responsibilities include root cause failure analysis of electronic, mechanical, and/or electromechanical components including assemblies. You will work with other subject matter experts in video, motion sensing, power, and communication technologies to help improve products. We are seeking candidates with practical knowledge of failure mechanisms related to Materials, Mechanical Systems, and/or Batteries as well as using the appropriate analytical tools including optical microscopes, real-time x-ray, scanning electron microscopes, chemical analysis equipment, and other testing and analysis tools. Good interpersonal skills and oral and written communication skills are essential. You will be required to multi-task and prioritize work to meet schedule and cost needs.

RESPONSIBILITIES
- Responsible for identifying and researching failures down to component level to improve product yield, quality, and reliability.
- Perform in-depth chemical, physical, or electromechanical failure analysis.
- Perform PCBA debugging on RMA return, determine the root cause of failure, analyze failure reports, and recommend corrective action to prevent reoccurrence of problems.
- Work with functional teams as needed to understand device issues.
- Articulate conclusions to the team and advocate for appropriate action.
- Develop new diagnostic tools or tests and more efficient FA techniques.
- Read schematics and layouts and apply failure analysis procedures to identify the failure location and the root causes.
- Write comprehensive failure analysis reports, including charts and photographs.


- Bachelor's degree in Electrical or Mechanical Engineering, or Bachelor's degree in computer science, engineering, mathematics or equivalent
- Experience with the project management of technical projects
- Experience with written and verbal communication and presentation
- 2+ years of relevant work experience with connected, electromechanical devices and debugging issues in production or in manufacturing.
- Adept at electrical characterization techniques for electrical fault isolation (including curve trace, DMM) and materials characterization (SEM/EDS, FTIR, XRF, CT x-ray)
- Knowledge of and proficiency in Excel and SQL
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
- Deep and up-to-date technical understanding of protocols and debugging methods for related technologies, as well as prior experience both launching products and driving continuous product improvements.
- Demonstrated ability to uncover systemic issues and drive failure analysis to root cause swiftly and accurately.
- Expertise with electronic test equipment (digital/analog) such as Logic analyzers, oscilloscopes, and test systems to do board failure analysis and debugging.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), (k) matching, paid time off, and parental leave. Learn more about our benefits at style="color: rgb(35, 47, 62)" class="ProseMirror-FontColor">.

USA, CA, Hawthorne - ,.00 - ,.00 USD annually