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PrideStaff
Customer Service RepresentativePrideStaff • Lake Oswego, OREGON, US
No longer accepting applications
Customer Service Representative

Customer Service Representative

PrideStaff • Lake Oswego, OREGON, US
23 days ago
Salary
$20.00 hourly
Job type
  • Temporary
Job description
Customer Service Representative

Are you a detail-oriented professional who loves seeing a project move from a concept to a finished product? Our client, a premier custom printing and labeling facility, is looking for a Customer Service Representative to join their tight-knit team. This is a fantastic opportunity for someone who enjoys a fast-paced manufacturing environment and thrives on providing top-tier support.

About the Opportunity

As a Customer Service Representative, you aren’t just answering phones, you are the vital link between the customer and the production floor. You will manage the entire lifecycle of an order, from initial price calculations and technical product guidance to final shipping status. If you have a "mechanically inclined" mindset and enjoy the technical side of how things are made, you will excel here.

Pay Rate: Starting at $20/hr (More for well qualified candidates)
Shift: Monday – Friday, Day Shift

Key Responsibilities
  • Customer Advocacy: Deliver high-level service via phone and email, ensuring a professional and helpful experience.
  • Order Management: Accurately enter detailed data into a live manufacturing system to keep production on track.
  • Technical Consulting: Provide quotes, explain product specifications, and help customers navigate website options.
  • Team Collaboration: Maintain open communication with the CSR department and production teams to ensure unified knowledge of order status.
  • Administrative Support: Manage customer paperwork and digital filing with high attention to detail.

Required Qualifications
  • Experience: Minimum of 1+ years in a professional (non-retail) customer service role (Manufacturing or Packaging experience is a plus!).
  • Technical Aptitude: Mechanically or technically inclined with a strong desire to learn the nuances of the printing industry.
  • Computer Skills: Proficient in Microsoft Office and comfortable learning new ERP/Manufacturing software.
  • Typing: Minimum of 50 WPM with high accuracy.
  • Education: High School Diploma or GED.

How to Apply
Ready to start a career with a 17-consecutive-year "Best of Staffing" Diamond award winner? Connect with PrideStaff Portland West today:

Online: pridestaff.com/portlandwest or download our PrideStaff Edge app!
Phone: 971.371.4028
Send resume: portlandwest@pridestaff.com

PrideStaff is an equal opportunity employer. We are locally owned and committed to supporting your career search with the highest level of service in the industry.

Compensation / Pay Rate (Up to): $20.00

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Customer Service Representative • Lake Oswego, OREGON, US

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