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Studio 6 & Motel 6 Tucson North
Hotel Relief Night AuditorStudio 6 & Motel 6 Tucson North • Tucson, AZ, US
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Hotel Relief Night Auditor

Hotel Relief Night Auditor

Studio 6 & Motel 6 Tucson North • Tucson, AZ, US
18 days ago
Salary
$15.50 hourly
Job type
  • Part-time
Job description
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development

We are looking for a part-time Guest Services Agent at the Motel 6/Studio 6 - Tucson North off Ina Road and I-10. Agent will work 2 overnight shifts. Must be available Thursday and Friday 10pm-6am. Other shifts as needed due to call offs and vacation requests. More shifts and/or advancement opportunities available for excellent work performance.


Qualifications:
  • Previous experience in customer service, hospitality, or other related fields.
  • Ability to build rapport with guests and fellow team members.
  • Strong organizational skills. Able to complete tasks on a deadline.
  • Excellent written and verbal communication skills. Bilingual (Spanish) is a bonus but is not required.
Duties include:
  • Greet guests with a welcoming smile and friendly demeanor.
  • Perform all guest check-in and check-out procedures. Build relationships with guests to create "goodwill" and return customers.
  • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
  • Collect payment for room charges and other fees.
  • Answer phones and direct calls to appropriate personnel.
  • Check and send emails.
  • Make and confirm reservations.
  • Maintain a clean and tidy workspace at all times.
  • Must have good personal hygiene.
  • Inform guests of hotel amenities and offerings.
  • Be informed and up-to-date on all types of room accommodation and availability.
  • Provide local information on restaurants, special sites, activities, etc.
  • Resolve customer complaints and problems calmly and effectively.
  • Notify management of any serious issues that cannot be resolves. Complete Incident Reports accurately when necessary.
  • Take and deliver messages for guests.
  • Perform various clerical tasks as needed (sorting mail, paper filing, etc.).
  • Reconcile accounts/reservation commissions.
  • Other duties as assigned by Front Desk Lead and General Manager.

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Hotel Relief Night Auditor • Tucson, AZ, US

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