Bill Rate: $42/HR Hours: M-F 8am - 6pm, some OT expected Location: 731 Lexington Ave., New York NY
Overview of Work Environment/Client Nuances: ticket based Big project coming up with a planned move from one building to another building. Team Overview: Will be working with team members who work remotely. Candidate will be trained by reporting manager in person. Candidate will be sitting alongside other team members who report to other managers Resource's typical working day: Responding to tickets in queue - New hires - Transfers - Moves Lots of communication between teams Coordinating with the outside vendors to ensure moves are executed quickly and efficiently
Must Have Skills: High attention to detail Excellent customer service skills Fast learner
Nice to have skills: Tririga knowledge highly preferred - IBM TRIRIGA, a powerful Integrated Workplace Management System (IWMS)
Years of Experience: 3-5 years Software skills: Microsoft Office suite
Interview process : 1st round virtual via Zoom, 2nd round on site with client managers
Position Summary - Space Planner The Space Planner is part of the Move Operations Team, planning and coordinating all details of the move and being on-call to support and troubleshoot any move related issues. The Space Planner also ensures all teams are on board and understand the move requirements. It's important to act as a point of contact between the client (our business contact(s)) and various service providers (trade resources).
Skills/Requirements/Qualifications: Excellent organizational and time management skills with the ability to handle multiple tasks simultaneously and meet deadlines. Experience in a client facing role and/or environment Tririga Space Management System knowledge is a nice to have but will train if needed. Database/Ticket Queue Management Ability to be personable and put-forth a positive and professional image Ability to resolve issues quickly and efficiently Ability to work within a Team environment Willing to work on OT during large moves Proficient in Microsoft Office tools
Space Planner • Brooklyn, NY, United States
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