The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
The incumbent serves as the primary HR liaison to facilitate human resource actions. He/she analyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of the management processes and systems, human resources, and strategic planning initiatives within the program office. Conducts analyses and prepares reports on workforce trends i.e. hiring, classification, compensation, employee and labor relations, retirement, and awards. Conducts HR training for managers, supervisors, and/or employees.
The incumbent serves as a Project Manager responsible for accomplishing various analytical studies and/or projects relating to substantive, mission-oriented programs of the Internal Revenue Service. The studies or projects involve complex programs, systems, or issues and have impact on multiple IRS locations and/or organizations. Applies qualitative and quantitative methods in assessing complex management processes and/or systems for agency-wide programs or very large segments of such programs. Problems and issues addressed involve such complex matters as efficiency and effectiveness in organizational design; overlaps in management support services and/or the need for consolidated functions; or developing or modifying procedures for carrying out managerial or administrative functions. Develops long-range program plans, goals, objectives, and milestones. Compiles data and prepares administrative and/or program reports. Reports may encompass workforce, programmatic, mission-oriented, and/or organizational issues. Uses quantitative analytical methods to evaluate programmatic data and to identify and analyze program or policy issues. Identifies data requirements needed for effective program evaluations; monitors program trends through analyses of statistical data; designs statistically valid survey questionnaires and data analysis techniques.
Interprets and applies laws, regulations, policies, and practices to provide advice and counsel to managers, employees, and other officials. Provides limited advice on the potential impact of proposed human resource actions, reorganizations, reductions in force, etc.
Standard position descriptions (SPD): PD24498 Visit the IRS SPD Library to access the position descriptions.
Management & Program Analyst • Akron, OH, United States
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