Business Analyst
The Florida Department of Law Enforcement (FDLE) requires the services of two Business Analysts to work under the direction of FDLE's assigned Business Support Program Manager to document and test the changes of FDLE's internal accounting systems to achieve the goals and objectives of the PALM Project. The Business Analysts are expected to use their skills to facilitate, document, and coordinate with the business Subject Matter Experts (SMEs) to ensure the changes made to replace FLAIR are documented, tested, and ready for production implementation for FDLE's financial unit to continue to work properly with the new system. The Business Analysts will be responsible for writing test plans and also conducting quality assurance testing.
Responsibilities include facilitating work sessions with SMEs to learn how the PALM changes impact the FDLE accounting systems and current processes to determine, with the project team, the best method(s) to achieve those processes with the PALM changes. They will document business processes and business requirements, analyze business requirements to help define and design solutions to meet the requirements, create the requirements traceability matrix to map requirements to test cases, document the use cases and test cases, perform various methods of testing to ensure minimal defects will be encountered by the business customers, document project deliverables, provide status reports to the Business Support Program Manager, assist in SME training for a train-the-trainer approach, ensure customer expectations are met with the project, collaborate with stakeholders and other cross-functional team members to produce scalable, efficient, and supportable solutions utilizing Oracle eBS and related technologies, and proficiency in creating/maintaining the test cases document, test data and execute test cases/scripts.
Mandatory knowledge, skills, and abilities include a Bachelor's Degree in Computer Science, Business Administration, or other related IT fields, minimum of 5 years of experience as a Business Analyst, experience as a BA in large scale software projects, extensive knowledge of Business Process Model and Notation (BPMN), experience with meeting facilitation, experience with business analysis and requirements documentation, experience in designing quality test processes to identify defects, experience in using JIRA to document defects and monitor resolution, experience performing differing test methodologies in IT projects to find defects, strong communication skills, both verbally and in writing, ability to work independently and cooperatively with project team members and stakeholders, and accountable to the FDLE assigned Business Support Program Manager for all phases of the PALM project.