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Insight Global
Leave AdministratorInsight Global • Austin, TX, United States
Leave Administrator

Leave Administrator

Insight Global • Austin, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Leave Administrator

Insight Global is looking for four Leave Administrators for a large veterinary health client. The Leave Administrator is an integral part of the Benefits Team, responsible for supporting the organization's transition to a centralized leave of absence and accommodations model. Reporting to the Leave of Absence Business Partner, this role focuses on obtaining, organizing, validating, and entering historical and current leave and accommodation records into the designated leave management system. This role will support LOA centralization efforts by tracking historical leave dates, maintaining accurate current leave records, assisting with benefit premium record tracking, entering intermittent leave dates taken, and supporting new leave requests and leave-related administrative tasks. This role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced environment. It is ideal for candidates with foundational experience in leave administration who are eager to expand their expertise and grow within a supportive and dynamic setting.

Key Responsibilities

  • Case Management and LOA Centralization Support:
    • Obtain, review, organize, and maintain historical leave of absence and accommodation records to support LOA centralization efforts.
    • Enter historical and current leave and accommodation data into the designated leave management system.
    • Track and validate historical and current leave dates, including leave start dates, end dates, extensions, return-to-work dates, and other relevant case milestones.
    • Track current intermittent leave usage by entering dates of leave taken and ensuring records are accurate and up to date.
    • Support a caseload of leave and accommodation requests, ensuring timely followup, accurate documentation, and appropriate updates to stakeholders.
    • Review records for accuracy, completeness, and consistency, and identify missing or conflicting information for follow-up or escalation.
  • Employee-Facing Leave & Accommodation Coordination:
    • Serve as the primary point of contact for employees and managers regarding leave of absence and accommodation inquiries.
    • Provide employees with clear and accurate information about their leave and accommodation options, statutory entitlements, and required documentation.
    • Support new leave requests and leave-related administrative tasks to ensure timely follow-up and a positive employee and manager experience.
    • Escalate complex ADA, PWFA, or accommodation-related matters to the appropriate LOA team member.
  • Collaboration:
    • Work closely with HR, Legal, People Operations, Benefits, Payroll, People Technology, managers, and LOA team members to support centralized leave administration.
    • Partner with internal stakeholders to clarify historical leave information, resolve record discrepancies, and ensure accurate system data.
    • Provide updates to managers and HR teams on the status of employee leaves, documentation needs, and record completion status, as appropriate.
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Leave Administrator • Austin, TX, United States

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