divh2Program Support Specialist/h2pThe City of Virginia Beach is seeking a detail-oriented and highly organized Program Support Specialist to provide administrative, analytical, and coordination support for city programs, projects, and initiatives. This role supports program managers, project teams, and department leadership by ensuring smooth operations, accurate documentation, effective communication, and timely execution of program activities./ppThe ideal candidate excels at multitasking, thrives in a collaborative environment, and is committed to supporting public-service outcomes through strong program coordination and administrative excellence./ppResponsibilities:/pulliProvide day-to-day administrative and operational support for program managers and project teams./liliCoordinate meetings, prepare agendas, document minutes, and track action items./liliMaintain program calendars, schedules, and communication channels./liliAssist with procurement activities, vendor coordination, and contract documentation./li/ululliPrepare program reports, presentations, dashboards, and status updates for leadership and stakeholders./liliMaintain accurate and organized program documentation, including project plans, logs, and records./liliSupport data collection, analysis, and reporting to measure program performance and outcomes./li/ululliMonitor project timelines, deliverables, and milestones to ensure alignment with program goals./liliTrack risks, issues, and dependencies, escalating concerns to program managers as needed./liliAssist with resource coordination, budget tracking, and administrative compliance./li/ululliServe as a central point of contact for program inquiries, updates, and coordination needs./liliFacilitate communication between city departments, vendors, and community stakeholders./liliSupport outreach efforts, training sessions, and public-facing program activities./li/ululliIdentify opportunities to streamline workflows, improve documentation, and enhance program efficiency./liliSupport the development of standard operating procedures, templates, and process guides./liliAssist with change-management activities related to new systems, processes, or program initiatives./li/ulpRequirements:/pulliMust be a US citizen./liliBachelors degree in Public Administration, Business Administration, Project Management, or related field OR 4 or more years of relevant experience in lieu of a degree./lili24+ years of experience in program support, project coordination, administrative support, or related roles./liliStrong organizational, communication, and multitasking skills./liliProficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and collaboration platforms./liliAbility to work effectively with diverse stakeholders in a fast-paced environment./liliStrong attention to detail and commitment to accuracy./liliSuccessful background and drug screening check./li/ulpPreferred Requirements:/pulliExperience working in local government or public-sector environments./liliFamiliarity with project management methodologies (Agile, Waterfall, hybrid)./liliExperience with project management tools (MS Project, SharePoint, Teams, or similar)./liliCertifications such as CAPM, PMP, or Project+ are a plus./liliExperience supporting technology, operational, or community-focused programs./li/ulpCore Competencies:/pulliOrganization Time Management/liliCommunication Collaboration/liliAnalytical Thinking/liliCustomer Service Public-Service Orientation/liliAdaptability Continuous Improvement/liliAccountability Professionalism/li/ulpPhysical Demands or Work Environment:/pulliThe majority of the time is spent in an office setting./liliOccasionally lift and/or move up to 25 pounds./liliSpecific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus./li/ul/div