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US Department of Veterans Affairs
Lead Medical Support AssistantUS Department of Veterans Affairs • Gilbert, AZ, United States
Lead Medical Support Assistant

Lead Medical Support Assistant

US Department of Veterans Affairs • Gilbert, AZ, United States
3 days ago
Salary
$144,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Job Title

Duties include, but are not limited to:

  • Monitoring and making work assignments, providing input on performance, resolving daily workplace issues and maintaining efficient workflow.
  • Conducting ongoing reviews to ensure quality of work.
  • Ensuring accurate and timely scheduling of appointments.
  • Providing guidance to staff members to include changes in policies and procedures.
  • Distributing and balancing workload amongst staff.
  • Creating and maintaining employee work schedules.
  • Orienting and providing on-the-job and coordinating training for new and current employees.
  • Acting as liaison between MSA and staff in order to resolve day to day conflicts.
  • Planning and organizing work with general assistance from the supervisor to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers non-routine and highly technical problems to his/her supervisor.
  • Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
  • Routinely communicating with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.
  • Working independently making decisions based on guidelines, precedents and regulations and performing duties in such a manner that only minimal supervision is required.

Work Schedule: 7:00 a.m.-3:30 p.m. Monday-Friday

Pay: Competitive salary and regular salary increases

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 000000

Permanent Change of Station (PCS): Not Authorized

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Lead Medical Support Assistant • Gilbert, AZ, United States

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