Shift Supervisor

Shift Supervisor JLL

The Shift Supervisor plays a critical role in ensuring seamless facility operations during assigned shifts at a healthcare campus. This hands-on leadership position combines direct supervision of facilities staff with proactive building systems management and emergency response coordination. Working closely with the Chief Engineer, Director, and Deputy Director of Operations, you'll oversee the maintenance and continuous operation of all building systems while serving as the primary facilities liaison to clinical departments and hospital services. This role requires a proactive leader who can make sound decisions under pressure, manage multiple priorities, and ensure compliance with all healthcare regulatory requirements and Joint Commission standards. You'll foster collaboration across trades and shift to deliver exceptional service that directly supports patient care and campus operations, making this position integral to JLL's commitment to operational excellence in healthcare facilities management.

What your day-to-day will look like:

• Supervise and coordinate facilities staff activities during assigned shifts, including work assignments, prioritization, resource allocation, hiring, training, coaching, and personal development.
• Conduct regular facility rounds of assigned buildings and systems to proactively identify and address operational issues, inspect damaged surfaces for repairs, and report conditions impacting client occupancy and operations.
• Respond to and manage facility emergencies including mechanical failures, environmental issues, and urgent service requests while coordinating with on-call management and serving as facilities liaison during codes or incidents.
• Utilize CMMS work order system to document shift activities, incidents, work orders, equipment status, and manage the timely completion of all preventative and corrective maintenance assignments.
• Coordinate with 1st shift and 3rd shift engineering and management teams to ensure smooth handoff of in-progress work and communication of issues affecting the campus.
• Ensure compliance with all safety protocols, Joint Commission standards, healthcare regulatory requirements, and hospital policies during shift operations while providing coaching and direction to staff on proper procedures.
• Collaborate with clinical departments, security, and other hospital services to address facility-related needs, escalating issues requiring management attention and maintaining communication with leadership.

Required Qualifications:

• Minimum 3-5 years facilities operations experience in healthcare or similarly complex environments with previous supervisory or lead experience preferred
• Working knowledge of building systems including HVAC, electrical, plumbing, and life safety systems with familiarity of healthcare regulatory requirements and Joint Commission standards
• Strong interpersonal and communication skills with demonstrated ability to lead diverse teams and foster collaboration between trades and shifts
• Ability to make sound decisions under pressure, manage multiple priorities, and respond quickly to emergency situations
• Physical capability to walk extensively throughout multi-building campus, climb stairs and ladders to access mechanical spaces, and occasionally lift up to 50 pounds

Preferred Qualifications:

• Proficient with computerized maintenance management systems (CMMS, Corrigo a plus) and basic computer applications
• Effective use of Microsoft Office products (Outlook, Word, Excel) and other internet-based software
• Ability to use a computer and smartphone with multiple email accounts for communication and documentation
• Additional certifications in electrical, plumbing, OSHA, or other relevant facilities disciplines
• Availability to participate in an on-call rotation to support 24/7 healthcare operations

Location: Chicago, IL

Work Shift: 3rd Shift

Salary: $21.96 to $31.87 per hour

Estimated compensation for this position: 45,700.00 66,300.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

On-site Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay