You're not just teaching softwareyou're unlocking the future of legal work. At KnowHireMatch.com, we're partnering with a global legal tech leader on a high-profile investment in generative AI. As their Technical Trainer, you'll be the human bridge between cutting-edge technology and the legal professionals who need it most. If you thrive on rapid learning, love making complex concepts click, and want to shape how law firms and corporate legal teams work smarter, this is your stage.
You'll deliver expert training to customers and partners, helping them transform their workflows with advanced legal software and AI capabilities. You'll work alongside a collaborative team of curriculum designers, learning experience experts, and professional services consultants to build a training program that spans product adoption, business transformation, and everything in between. Your sessionswhether virtual, onsite, or in multi-client workshopswill be the catalyst that turns potential into productivity.
Lead product training across all legal software solutions, from live instructor-led workshops to on-demand eLearning and certification exams. Deliver both multi-client and dedicated single-client sessions, traveling to customer, partner, or company locations as needed. Partner with the Lead Curriculum Designer, Learning Experience Designer, and subject matter experts to identify training gaps and design the right delivery methods. Co-create and continuously update training assetsincluding videos, toolkits, webinars, and office hoursso they always reflect the latest product releases. Maintain core materials like instructor and participant guides, ensuring they're accurate, clear, and accessible for every learner. Collect and analyze feedback (surveys, NPS, completion metrics) to refine your approach and prove impact.
A self-starter mindset that thrives in fast-paced, ever-evolving environments. The ability to rapidly master new concepts and translate them into engaging, practical training. Contagious enthusiasm that makes even the most technical content feel approachable. Experience delivering training in legal tech or a related field (bonus points if you've worked with AI or eLearning tools). Strong collaboration skillsyou're as comfortable working with curriculum designers as you are with customers.
You'll make a direct impact at the forefront of legal technology, helping professionals unlock the full potential of generative AI. You'll shape innovative customer experiences, drive real value, and be part of a team that's redefining what's possible in legal workflows.
Compensation: $92,000 $100,000 per year Location: Minneapolis, Minnesota (hybrid/onsite flexibility)
Technical Trainer - Legal • Minneapolis, MN, United States
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