Sales and Customer Service Associate

Sales and Customer Service Associate

Full-Time | On-Site in Alpharetta, GA | Entry-Level | Bonus-Based Earnings

Giannotti & Associates is growing, and we're looking for motivated, service-oriented people to join our team as Sales and Customer Service Associates. This is a phone-based, entry-level role built around helping clients — no cold calling. You'll speak with individuals who have already expressed interest in coverage, answer their questions, and guide them to the right enrollment decision.

Why This Role

This is a great entry point for someone who wants to grow a career that blends consultative sales with genuine customer service. You'll work with warm inbound leads in a supportive, high-energy office, get structured training, and have a clear path into leadership. If you value communication, professionalism, and long-term growth, you'll fit right in.

What You'll Do

• Handle inbound consultation calls from prospective clients.

• Present and explain health coverage solutions clearly and professionally.

• Answer client questions and guide them through the enrollment process.

• Maintain consistent follow-up and accurate account documentation.

• Participate in ongoing sales and customer service training.

This role blends consultative sales with high-level customer service and relationship management.

What You Bring

• Communication skills — strong interpersonal skills and a professional, confident phone presence.

• Positive energy — an upbeat, high-energy attitude that clients respond to.

• Organization — detail-oriented with solid follow-through on documentation and follow-up.

• Focus — comfortable working in a structured, fast-paced office setting.

What We Offer

• Structured onboarding and comprehensive training.

• A high-energy, supportive office culture.

• Clear advancement opportunities into leadership roles.

• A comprehensive bonus program with significant income potential for motivated professionals.

Details

• Location: On-site in Alpharetta, GA. Candidates must currently reside in Georgia.

• Schedule: Full-time.

• Compensation: Bonus-based earnings with significant income potential.

• Interviews: Conducted in person; virtual interviews are not available at this time.

Ready to Apply?

If you're ready to develop your sales skills, deliver excellent client service, and grow within a leadership-driven organization, we'd love to hear from you. Apply today to be considered for an interview.