Job type
- Full-time
Job description
Contract Based Business Analyst
Role: Business Analyst
Location: San Jose, California
Client: County of Santa Clara
Skills Needed:
- Web services
- Test Plans
- Protocols
- Documenting
- Cases
- JavaScript Development
- Accela Civic Platform
- Accela EMSE scripting
- Accela Construct API
- Accela Civic Platform integration
- Business analysis principles
- Gathering and clarifying software requirements
- Reliable and punctual with a commitment to excellence
- Testing environments
- End-user feedback
- Provide updates on issue fixes
Job Description
Required Skills & Abilities:
- Technical Skills:
- JavaScript Development
- Accela Civic Platform & Citizen Access Administration and Configuration
- Accela EMSE scripting
- Accela Construct API and web services
- Accela Civic Platform integration with third-party applications
- Functional Requirements:
- Apply business analysis principles and practices
- Proficient at gathering, documenting, and clarifying software requirements
- Ability to work independently with minimal supervision, delivering high-quality software on time and within budget
- Strong verbal and written communication skills for effective collaboration
- Positive attitude and customer-centric approach
- Reliable and punctual with a commitment to excellence
- Open to constructive feedback and a willingness to learn and improve
Desired Qualifications:
- Collaborate effectively with multiple departments and follow documentation instructions
- Coordinate and participate in application upgrades and changes
- Document functions and changes to new or modified functionality
- Implement approved system enhancements, releases, and optimizations
- Participate in research to determine existing solutions within the organization
- Support end-user training by providing information and assistance to Instructional Designers
- Contribute to the development of formal business cases for proposed solutions
- Coordinate technical changes, verify testing results, and ensure compliance with technical and business standards
- Provide updates on issue fixes and planned updates and upgrades
- Troubleshoot application issues and system errors, escalating when necessary
- Collaborate with the business to develop detailed user acceptance test cases and flows, including test plans, cases, protocols, and testing environments
- Attend meetings to review end-user feedback, workflow problems, system capabilities, and potential system enhancements