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Muriel Siebert & Co Inc
Stock Plans Manager / Sr. ManagerMuriel Siebert & Co Inc • Nashville, TN, US
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Stock Plans Manager / Sr. Manager

Stock Plans Manager / Sr. Manager

Muriel Siebert & Co Inc • Nashville, TN, US
30+ days ago
Salary
$100,000.00 yearly
Job type
  • Full-time
Job description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance


Position Summary:


We are seeking an experienced, motivated, and client-focused Team Leader to oversee our Stock Plan Participant Support team. In this leadership role, you’ll manage day-to-day operations, coach and develop a team of licensed support specialists, and ensure high-quality service delivery for employees participating in public company stock plans.


The ideal candidate will bring a strong understanding of equity compensation, proven leadership skills, and a passion for developing others. Active Series 24 license is strongly preferred; candidates without the license must obtain it within 6 months of hire. Series 7 and Series 63 licenses are required.


Key Responsibilities:


Leadership & Oversight:


  • Lead and mentor a team of Stock Plan Support Specialists, providing coaching, training, and performance feedback
  • Ensure compliance with industry regulations and internal supervisory procedures
  • Serve as the primary escalation point for complex participant inquiries and transactions
  • Collaborate with internal stakeholders and brokerage partners to resolve issues and enhance service delivery
  • Conduct quality assurance reviews and support licensing oversight as required under FINRA guidelines

Participant Experience:


  • Monitor service channels (phone, email, chat) to ensure timely and effective participant support
  • Drive a client-first culture by modeling best practices and ensuring the team delivers consistent, high-quality guidance
  • Assist in onboarding new clients or expanding stock plan services with current clients

Operational Excellence:


  • Oversee transaction accuracy, reporting, and regulatory documentation
  • Identify trends and operational gaps; recommend and implement process improvements
  • Help maintain and update training materials, FAQs, and participant resources

Required Qualifications:


  • Active Series 7 and Series 63 licenses required
  • Series 24 license required or must be obtained within 6 months of hire (company-sponsored preparation available)
  • 3+ years of experience in equity compensation, brokerage operations, or financial services support
  • 3+ years of leadership or supervisory experience (team lead, supervisor, or manager role)
  • Strong knowledge of stock plan types (RSUs, stock options, ESPP) and trading platforms
  • Excellent communication, coaching, and problem-solving skills
  • Ability to manage priorities in a fast-paced, client-centric environment

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Stock Plans Manager / Sr. Manager • Nashville, TN, US

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