Customer Experience Coach
Employment Type: Full-Time
Compensation: Competitive pay + growth opportunities
Help people move forward while building a meaningful career.
Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals.
This role is ideal for people with backgrounds in customer service, hospitality, retail, education, or caregiving who enjoy connecting with others and creating supportive, encouraging environments.
💡 No specialized industry experience required. We provide full paid training so you feel confident in the role.
About the Role
As a Customer Experience Coach, you’ll work directly with individuals throughout their scheduled sessions, helping them stay engaged and supported while participating in a structured program.
You’ll serve as a consistent and positive presence while ensuring each person’s experience is welcoming, organized, and encouraging.
Key Responsibilities
Requirements
Nice-to-Haves
Pay & Benefits
About Serenity
Serenity is a growing organization focused on helping individuals build confidence, develop positive habits, and achieve meaningful progress. By combining structured programs, innovative tools, and a people-first approach, our team creates supportive experiences that help individuals move forward in powerful ways.
Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Customer Experience Coach • Lakewood, CO, US
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