RV Service Advisor
- Full-time
RV Service Advisor – Full Time – Mesa, AZ
Join a dealership where Our People Make the Difference. We are seeking a customer‑focused RV Service Advisor to support our growing service department. If you enjoy helping customers, coordinating repair work, and being part of a respected Arizona RV dealership with over 60 years of history, this is the role for you.
What You’ll Do
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Customer Service Intake — Greet customers, document concerns, and create accurate repair orders.
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Service Coordination — Work closely with technicians to ensure timely and correct repairs.
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Estimate Preparation — Provide clear and accurate parts and labor estimates.
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Status Communication — Keep customers informed throughout the repair process.
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Warranty Support — Assist with warranty claims and required documentation.
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Parts Collaboration — Coordinate with the parts department to source needed components.
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Quality Review — Verify completed work orders and ensure customer satisfaction.
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Record Management — Maintain organized and compliant service documentation.
Qualifications
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High school diploma or GED required.
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One year of dealership experience is preferred.
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Equivalent combinations of education and experience will be considered.
Compensation
Compensation is based on experience and skill. This is a salary plus commission position.
Physical Requirements
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Regularly required to stand, walk, reach, talk, and hear.
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Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
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Must regularly lift/move up to 25 lbs and occasionally 100+ lbs.
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Vision requirements include close vision and ability to adjust focus.
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Reasonable accommodations available.
Benefits
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Health Insurance
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Dental & Vision
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401(k)
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Sick and/or Vacation Pay
Why Work With Us
For more than 60 years, our Mesa, Arizona dealership has shared a passion for the open road. We offer unmatched customer service, ans sale and service both new and used RVs, and a workplace culture built on our mission:
“Our People Make the Difference.”
If you’re ready to join a team that values integrity, customer care, and long‑term relationships, we’d love to hear from you.