Training and Development Officer - Human Resources

Training And Development Officer

Pima County Human Resources is seeking a highly innovative Human Resource professional with strong instructional design expertise to create, develop, and facilitate interactive, engaging learning experiences that support employee growth and organizational success. As a Training and Development Officer, you have the opportunity to create and facilitate customized training to the Pima County workforce in alignment with our core values of being Accountable, Respectful, and Ethical. You will be part of a team providing professional development and training to over 7,000 employees within Pima County. This position designs, develops, and delivers engaging learning experiences using adult learning principles, including e-learning, instructor-led, and blended learning solutions. Responsibilities include curriculum design and maintenance for programs such as New Employee Onboarding, EEO compliance, management and leadership development, career development, and other employee learning initiatives, while leveraging the Workday Learning Management System (LMS) to administer, track, and continuously improve training programs.

Essential Functions:

• Designs, develops, and updates/maintains instructor-led training (ILT) courses to include PowerPoint presentations, Articulate Storyline, Adobe, facilitator guides, participant guides, pre/post work activities, and job-aids;
• Facilitates training courses with County employees on Human Resources, IT and/or Safety applications and practices in a classroom or virtual setting using interactive audio-video equipment and software;
• Plans, designs, develops, updates/maintains curricula specific to Human Resources, Organizational Development, Employee Development, Career Development and Leadership Development;
• Plans, designs, develops and updates/maintains online courses to include e-learning courses, micro-learning, and online resources to include ensuring Sharable Content Object Reference Model (SCORM);
• Ensures accuracy, completeness, flow, balance and clarity of understanding of curriculum;
• Evaluates and recommends new or revised training programs such as computer-based training and interactive training to management;
• Monitors individual training performance and provides assistance when necessary;
• Creates, schedules and confirms class attendance in a Learning Management System;
• Coordinates specialized training with outside vendors or other technical experts;
• Participates in evaluations of new/proposed IT, Human Resources or Safety systems, projects and co-leads continuous improvement efforts within scope of responsibility;
• Creates surveys and reports for client departments;
• Assists in the development and enforcement of client environment configuration and deployment procedures, and practices;
• Communicates information to and between client Departments and other relevant resources.

Minimum Qualifications:

Bachelor's degree from an accredited college, university or technical school with a major in public administration, business administration, human resources, management, training and development or a closely-related field as defined by the department head at the time of recruitment AND two years of professional-level experience developing or evaluating lesson plans and conducting training in an adult learning environment.

(Relevant experience and/or education from an accredited college or university may be substituted.)

OR:

Two years with Pima County in a Training and Education Coordinator II - Department position.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications:

• Experience designing, developing, and facilitating training on HR and workplace compliance topics including new employee onboarding, organizational policies, EEO communication skills, customer service, leadership, and other employee development programs.
• Experience applying adult learning theory principles and instructional design best practices to develop engaging e-learning training using applications and software such as Articulate 360, Powtoons, or similar applications.
• Experience in tracking, evaluating, and analyzing training content and documentation.
• Experience using Microsoft Office Suite for design and data management (Word, Excel, and PowerPoint).
• Experience working in a Workday LMS environment.

Selection Procedure:

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information:

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record.

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.

Working Conditions: Working conditions will be determined by the position.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.