The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Essential Job Functions
Follow and promote all company customer service programs.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
Skills/Education/Knowledge/Experience/Abilities
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.
Parts Specialist • Manchester, CT, United States
H2M architects and engineers is seeking a Department Manager to join our well-established Windsor, CT office.We seeks a dynamic professional engineer to direct projects, manage client relations, an... Show more
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care mission.We're a growing pharmaceuti... Show more
Inventory Facility Coordinator.United Construction & Forestry is a John Deere Dealership with multiple locations across the Northeast.We service customers in a variety of industries such as commerc... Show more
Are you a driven sales professional looking for an opportunity with uncapped earning potential?.We're expanding our sales team and are looking for professionals to help businesses upgrade their off... Show more
Parts InspectorJob Number:363589Category:AerospaceDescription:Job Title:Parts InspectorLocation:Middletown, CTZip Code:06457Start Date:ASAPJob Type:Contract to HirePay: $27.DoEFirst shift 6:30 AM -... Show more
Automotive Repair Multi-Unit Manager.Atlantic Coast Enterprises in East Longmeadow, MA is seeking to hire a full-time Automotive Repair Multi-Unit Manager to be our frontline team captain by managi... Show more
The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, prov... Show more
Procurement/Sourcing Specialist III.As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our ... Show more
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.As a leading water technology company with 23... Show more
Join a USA Today Top Workplace!.North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States.Our mission is to... Show more
Job Description**: As a Freight Handler at FedEx, you will be responsible for managing the movement of freight within the warehouse.This includes loading and unloading trucks, organizing freight, a... Show more
Warehouse Distribution Center Manager.Work Schedule: 40 hours per week.Environmental Conditions: Able to lift 40 lbs.Warehouse, Will work with hazardous/toxic materials.Job Description: Discover Im... Show more
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring "The World's Nicest Airline" to life.We work cross-functionally with truly awesome Team Members to deliver on our... Show more
Arbella Claim Service Specialist.Claim Service Specialists are advocates for our customers.They talk directly with people who have recently experienced a loss, inspect the damage, and investigate a... Show more
Project Manager-Distribution Planning.Primary Location: Wallingford, CT.Burns & McDonnell, we help shape the future of electric distribution systems across North America.Our Distribution Planning a... Show more
Our client is an industry-leading aerospace manufacturer known for its commitment to quality, precision, and innovation.They are seeking a meticulous Quality Inspector to ensure that all products m... Show more
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house.Responsibilities include supervising the service team who provides customer ... Show more
TitleAerospace Deburr Specialist (1st Shift)About the OrganizationApplied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufact... Show more
Payments & Collections Analyst (Merger Integration Project)Location:Connecticut (Preferred) /NY / NJ Duration:6 - 9 Months (Contract)We are seeking a consultant with hands-on experience in coll... Show more
American Cruise Lines is a rapidly growing, nationwide company that is seeking a responsible and detail-oriented Purchasing Coordinator based in our corporate office in Guilford, CT.The Purchasing ... Show more
