Acura of Thousand Oaks is part of Swickard Auto Group -- a hospitality company that happens to sell cars. The Service Advisor role sits at the center of the guest experience. You are the primary contact between our guests and our service team. You protect their time, earn their trust, and make sure every visit reflects the Acura standard.
This is not a reactive role. The best advisors here are prepared, proactive, and precise. They communicate clearly, follow through every time, and treat every guest with the same care -- whether it is a routine oil change or a major repair.
What You Will Do
How We Operate
We run a disciplined service department with clear systems and standards. When systems work, advisors can focus on what matters -- the guest in front of them. That means:
What We Are Looking For
Required
Preferred
Who Thrives Here
Our best Service Advisors share a few things in common. They prepare before every appointment. They communicate before guests have to ask. They treat a guest's vehicle like it matters -- because it does.
They are calm under pressure. They solve problems instead of passing them. And they take pride in the moment a guest picks up their car and leaves genuinely satisfied. If that sounds like you, you will do well here.
Compensation and Benefits
We believe in transparent pay. Here is what this role includes:
Why Acura of Thousand Oaks
About Swickard Automotive Group
Founded in 2014, Swickard Auto Group operates premium-brand dealerships across the West Coast, Alaska, and Hawaii. We represent Acura, Mercedes-Benz, Porsche, Lexus, BMW, Volvo, Land Rover, and more.
Most people have a stressful experience servicing their car. It should not be that way. We are changing that -- starting with how we build and support our teams.
Acura of Thousand Oaks is an Equal Opportunity Employer. We value diversity and inclusion.
Experienced Automotive Service Advisor • Newbury Park, CA, United States
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